Implementation Specialist
2 days ago
We are seeking a highly skilled Implementation Specialist/Advisor to join our team at Apex Systems. As a key member of our team, you will be responsible for managing dedicated email inboxes, prioritizing client requests, and implementing eligible items.
Key Responsibilities:
- Manage dedicated email inbox and prioritize client requests
- Create cases/packages for tracking, monitoring, and E2E resolution
- Receive and respond to implementation requests and questions from internal partners
- Conduct limited research and respond to client inquiries
- Utilize various bank systems to support client requests
Requirements:
- Client-focused with excellent communication skills
- Experience working with data and data entry
- Ability to work under pressure in a team environment
- Self-motivated and able to work unsupervised
- Previous client service experience
What We Offer:
- Weekly pay
- Benefits
- Banking holidays off
Apex Systems is an Equal Opportunity Employer:
We are committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
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