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IT Support Specialist

2 months ago


Chicago, Illinois, United States Batch Freight Full time
Job Overview

Batch Freight is seeking a skilled IT Specialist to provide technical support and maintain our technology infrastructure. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for technology.

Key Responsibilities
  • Provide technical assistance for hardware, software, and network issues
  • Maintain and troubleshoot IT systems to ensure high availability and performance
  • Install, configure, and update software and applications
  • Monitor system performance and security, implementing improvements as needed
  • Create and manage user accounts, access permissions, and documentation
  • Assist in the implementation of IT projects and upgrades
  • Train staff on new technologies and software tools
Requirements
  • Proven experience as an IT Specialist or in a similar role
  • Strong knowledge of IT systems, networks, and security protocols
  • Familiarity with database management and software applications
  • Excellent troubleshooting and problem-solving skills
  • Strong organizational and multitasking abilities
  • Effective communication skills, with the ability to train and assist non-technical users
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred
Benefits
  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Vision insurance