Customer Experience Agent

3 weeks ago


Sioux Falls, South Dakota, United States MidAmericanEnergyCo Full time

Come work in an exciting and progressive fast paced environment as an on-site Customer Experience Agent in our Sioux City, Iowa office at MidAmerican Energy Company We offer exposure to the evolving energy and natural gas industry working independently and in a team environment.

This position is targeted to start September 23, 2024.

Position Description:


As a Customer Experience Agent you will provide a wide range of solutions and services to our residential customers in a collaborative work space.

Our Customer Experience Agents utilize policies, procedures, systems and programs to place various service and emergency orders, answer billing and credit related questions and handle sensitive customer issues.

The training provided will prepare you to assist customer needs, perform research and follow-up on customer accounts. This position will also perform additional responsibilities as requested or assigned.

PI

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