Current jobs related to Virtual Customer Support Specialist - Sioux Falls, South Dakota - Centricity

  • Virtual Banking Specialist

    7 days ago

    Sioux Falls, South Dakota, United States Black Hills Federal Credit Union Full time

    Key Responsibilities:Provide exceptional customer service to members through interactive video banking.Determine the nature of a member's business and transact their request or refer them to the proper staff person.Accurately balance a virtual cash drawer to interactive software and the computer balance sheet.Remain current on changes within the legal,...

  • Virtual Travel Coordinator

    2 weeks ago

    Sioux Falls, South Dakota, United States Happy Vibes Travel Full time

    Job Title: Virtual Travel CoordinatorWork from the comfort of your own home as a Virtual Travel Coordinator for Happy Vibes Travel. We're seeking a highly organized and customer-focused individual to join our team.Key Responsibilities:Provide exceptional customer service to travelers from start to finishResearch and book travel packages, including air,...

  • Virtual Assistant

    1 month ago

    Sioux Falls, South Dakota, United States Mass Markets Full time

    Job Title: Virtual AssistantWe are seeking a highly organized and detail-oriented Virtual Assistant to join our remote team. The successful candidate will be responsible for providing administrative support to our team, including tasks such as data entry, email management, and scheduling appointments.Key Responsibilities:Provide administrative support to the...

  • Virtual School Psychologist Position

    2 weeks ago

    Sioux Falls, South Dakota, United States Sunbelt Staffing Full time

    {"h3": "Job Opportunity for Virtual School Psychologist", "p": "As a Virtual School Psychologist with Sunbelt Staffing, you will have the opportunity to make a meaningful impact on the education of K-12 students across South Dakota. This full-time, 1099 contract position allows you to work from anywhere and collaborate with educators, parents, and other...

  • IT Support Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States Red Knight Solutions, LLC Full time

    Field Support SpecialistAt Red Knight Solutions, LLC, we're committed to partnering with talented individuals to find the perfect fit for their future. Our unique approach is built on aligning expertise with client needs to forge lasting partnerships.Job SummaryWe're seeking a skilled Field Support Specialist to join our Infrastructure Delivery team....

  • Virtual Speech Language Therapist

    2 weeks ago

    Sioux Falls, South Dakota, United States Sunbelt Staffing Full time

    Job OverviewWe are seeking a skilled Virtual Speech Language Pathologist to join our team at Sunbelt Staffing. As a Virtual SLP, you will provide remote speech therapy services to school districts in Montana.Key ResponsibilitiesDeliver high-quality speech therapy services to students via teletherapyDevelop and implement individualized treatment...

  • Technical Support Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States TeamSoft Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our TeamSoft team on a temporary basis (approximately 90 days). The successful candidate will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key...

  • Virtual Design Technician

    1 week ago

    Sioux Falls, South Dakota, United States Electric Supply Co., Inc. Full time

    Job SummaryWe are seeking a highly skilled Virtual Design Technician to join our team at Electric Supply Co., Inc. The ideal candidate will have a strong background in electrical design and construction, with experience in software such as AutoDesk and Trimble products.Key Responsibilities:Electrical design modeling and draftingClash detection and...

  • Family Support Specialist

    7 days ago

    Sioux Falls, South Dakota, United States Career Match Solutions Full time

    Job Summary: We are seeking a highly motivated and experienced Family Support Specialist to join our team at Career Match Solutions. As a Family Support Specialist, you will play a critical role in providing referral and outreach support to families, shopping education and support to vendors for the Special Supplemental Nutrition for Women, Infant, and...

  • Customer Service Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States Sherwin-Williams Full time

    Job Title: Customer Service SpecialistAt Sherwin-Williams, we are seeking a highly motivated and customer-focused Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely and professional...

  • Technical Support Specialist

    1 month ago

    Sioux Falls, South Dakota, United States TeamSoft Full time

    We are seeking a skilled Technical Support Specialist to join our TeamSoft team for a temporary role (approximately 90 days). The successful candidate will be responsible for providing exceptional technical support to our customers, responding to service tickets, and setting up new equipment for onboarding.The ideal candidate will have a strong background in...

  • Office Support Specialist

    3 weeks ago

    Sioux Falls, South Dakota, United States Sprenger Midwest Wholesale Lumber Full time

    Job OpportunityWe are seeking a highly motivated and detail-oriented individual to join our team as an Office Support Specialist at Sprenger Midwest Wholesale Lumber.Key Responsibilities:Receive and process incoming inventory, creating product labels and updating records in our DMSI system.Verify and maintain accurate records of outgoing shipments, ensuring...

  • Surgical Instrument Support Specialist

    3 weeks ago

    Sioux Falls, South Dakota, United States STERIS Full time

    Job Title:Surgical Instrument Support SpecialistJob Summary:We are seeking a skilled Surgical Instrument Support Specialist to join our team at STERIS. As a key member of our Instrument Management Services division, you will provide expert support to hospitals and surgical centers across the United States, ensuring the safe and effective use of medical...

  • Diagnostic Imaging Specialist

    7 days ago

    Sioux Falls, South Dakota, United States HealthCare Support Full time

    HealthCare Support is seeking a skilled Computed Tomography Technologist for a 13-week contract in Sioux Falls, South Dakota.Benefits of this opportunity:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification reimbursements required for the...

  • Speech Language Pathologist

    3 weeks ago

    Sioux Falls, South Dakota, United States ProCare Therapy Full time

    Job OpportunityWe are seeking a skilled Speech Language Pathologist to join our team at ProCare Therapy. As a virtual therapist, you will work with students in South Dakota to provide personalized speech and language assessments and evaluations.Responsibilities:Conduct virtual speech and language assessments and evaluationsDevelop and implement therapy plans...

  • Audiovisual Systems Specialist

    6 days ago

    Sioux Falls, South Dakota, United States Porchlight Full time

    Job Title: Audiovisual Systems SpecialistJob Summary:At Porchlight, we are seeking an experienced Audiovisual Systems Specialist to join our team. As an Audiovisual Systems Specialist, you will be responsible for providing exceptional AV service and support to our customers across various industries. Your technical expertise and excellent customer service...

  • Administrative Support Specialist

    7 days ago

    Sioux Falls, South Dakota, United States IMEG Corp Full time

    We are seeking a highly skilled Administrative Support Specialist to join our team at IMEG Corp. As an Administrative Support Specialist, you will be responsible for providing Engineering Support for Engineering Teams as assigned, coordinating the needs of their assigned office, and managing the administrative staff in their location.Some key duties and...

  • Merchant Support Specialist

    1 week ago

    Sioux Falls, South Dakota, United States Expansion Capital Group Full time

    Job DescriptionAt Expansion Capital Group, we are seeking a highly skilled Merchant Support Specialist to join our team. This role is responsible for investigating, negotiating, and collecting delinquent merchant accounts.Key Responsibilities:Review and apply the terms of our agreements with merchants to resolve compliance issues.Analyze complex financial...

  • Multilingual Customer Support Specialist

    2 months ago

    Sioux Falls, South Dakota, United States The GOAL Family of Companies Full time

    Job DescriptionThe GOAL Family of Companies is seeking a highly skilled and detail-oriented Bilingual Customer Service Representative II to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, ensuring that their needs are met and...

  • Client Support Specialist

    2 weeks ago

    Sioux Falls, South Dakota, United States Experity Defunct Full time

    About ExperityExperity is a leading software and services company revolutionizing on-demand healthcare in the U.S. We provide innovative solutions that simplify operations for urgent care clinics, empowering them to deliver exceptional patient experiences.Job SummaryWe are seeking a highly skilled Client Support Representative to join our team. As a key...

Virtual Customer Support Specialist

2 months ago

Sioux Falls, South Dakota, United States Centricity Full time

Position Overview:

As a vital member of our team, you will be responsible for delivering exceptional customer service experiences. Your role will involve engaging with customers, agents, and clients across North America, ensuring their needs are met with professionalism and efficiency.

Core Values:

We prioritize integrity, trust, and transparency in all our interactions. Our commitment to excellence drives us to exceed expectations and foster a culture of accountability and teamwork.

Key Responsibilities:

  1. Provide empathetic and respectful communication with customers and partners.
  2. Verify contract details and initiate claims according to specific guidelines.
  3. Conduct basic troubleshooting for a variety of products, including appliances and electronics.
  4. Assist customers with service contracts and warranty inquiries.
  5. Maintain accurate records and documentation in our systems.
  6. Utilize decision-making skills to resolve customer issues effectively.
  7. Monitor and maintain performance metrics related to call handling.
  8. Approve service dispatches and claims within established limits.
  9. Participate in training and mentoring of new team members.

Work Environment:

This is a full-time position with a structured work schedule. We value a collaborative and dynamic workplace where every team member contributes to the overall success of our organization.

Qualifications:

Applicants should possess a high school diploma or equivalent, with at least six months of relevant experience. Preferred candidates will have two or more years of experience in a high-volume customer service environment, strong typing skills, and familiarity with various software applications.

Benefits:

We offer competitive compensation, comprehensive benefits, and opportunities for professional development, including tuition reimbursement and training programs.

Join us in creating meaningful connections with our customers and driving success together.