State Farm Agent Team Member

7 days ago


Sioux Falls, South Dakota, United States Amber Arlint - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative - State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations and remarkable customer experiences.

Responsibilities:

  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Provide friendly and knowledgeable support to customers, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.

What We Offer:

  • A competitive hourly pay rate, plus commission and bonus opportunities.
  • A comprehensive benefits package, including a Simple IRA and health benefits.
  • Opportunities for growth and advancement within our agency.

Requirements:

  • Excellent written, verbal, and listening communication skills.
  • Self-motivation and a proactive approach to problem-solving.
  • Attention to detail and ability to multitask.
  • Ability to effectively relate to customers and work in a team environment.
  • A Property and Casualty license (must be able to obtain).

About Our Agency:

As an independent contractor agent, we are part of the State Farm network, but we operate as a separate business entity. Our employees are not employees of State Farm, but rather employees of our agency. We are committed to providing exceptional customer service and building strong relationships with our customers.



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