Customer Service Liaison

2 weeks ago


Sioux Falls, South Dakota, United States Sterne Akin - State Farm Agent Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Sterne Akin - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences that drive the growth and success of our business.

Key Responsibilities:

  • Customer Inquiry Management: Manage and resolve customer inquiries in a timely and professional manner, ensuring that all issues are addressed to the customer's satisfaction.
  • Client Record Maintenance: Maintain accurate and up-to-date client records, including contact information and policy details.
  • Customer Retention Strategies: Assist in developing and implementing customer retention strategies to ensure long-term relationships with our clients.
  • Interdepartmental Coordination: Collaborate with other departments to ensure seamless communication and coordination, resulting in exceptional customer satisfaction.

Requirements:

  • Strong Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with customers, colleagues, and other stakeholders.
  • Problem-Solving Ability: Demonstrate strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Customer Service Experience: Possess prior experience in customer service, preferably in the insurance industry.
  • High-Stress Situation Management: Ability to remain calm and composed in high-stress situations, ensuring that customer needs are met in a timely and professional manner.

What We Offer:

  • Competitive Compensation: A competitive salary and bonus structure, based on individual and team performance.
  • Benefits Package: A comprehensive benefits package, including 401(k) matching, paid time off, and flexible scheduling.
  • Opportunities for Growth: Opportunities for internal growth and development, with a focus on career advancement and professional development.


  • Sioux Falls, South Dakota, United States Sterne Akin - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Sterne Akin - State Farm Agent. As a key member of our agency team, you will play a vital role in generating exceptional client experiences that drive the growth and success of our business.Key ResponsibilitiesManage...


  • Sioux Falls, South Dakota, United States Wheelco Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wheelco. As a key member of our customer service department, you will be responsible for ensuring that our customers' truck and trailer part needs are met on every visit.Key ResponsibilitiesEnsure customers' truck and trailer part needs are met...


  • Sioux Falls, South Dakota, United States Ness Tax and Bookkeeping Service Full time

    Job SummaryNess Tax and Bookkeeping Service is seeking a Part-time Receptionist to join their team in a busy tax office environment.This is a seasonal position with opportunities for career advancement and professional growth.The ideal candidate will be bilingual in Spanish and English, with excellent communication and interpersonal skills.The working hours...


  • Sioux Falls, South Dakota, United States Wheelco Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wheelco. As a key member of our customer service team, you will be responsible for ensuring that our customers' truck and trailer part needs are met on every visit.Key ResponsibilitiesProvide exceptional customer service and ensure that...


  • Sioux Falls, South Dakota, United States Wheelco Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Wheelco, a leading truck and trailer parts distribution company. As a Customer Service Representative, you will be responsible for ensuring that our customers' truck and trailer part needs are met on every visit.Key Responsibilities:Ensure customers' truck and...

  • Customer Service

    1 month ago


    Sioux Falls, South Dakota, United States Hy-Vee Food Stores Full time

    Welcome to our team at Hy-VeeOur commitment to providing excellent customer service is at the heart of everything we do. Join us in creating a positive shopping experience for our customers and building strong relationships with our team members.Job Description:Job Title:Customer Service Department:GroceryFLSA:Non-ExemptGeneral FunctionProcessing mail,...


  • Sioux Falls, South Dakota, United States SNB Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key ResponsibilitiesProvide Exceptional Customer...


  • Sioux Falls, South Dakota, United States Ssbia Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Ssbia. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key ResponsibilitiesProvide exceptional customer service to the...


  • Sioux Falls, South Dakota, United States Murph's Burgers and Fries Full time

    Job OverviewMurph's Burgers and Fries is seeking a Part-Time Customer Service Representative to provide exceptional service to our customers. As a key member of our food service team, you will be responsible for greeting and seating customers, taking orders, serving food and beverages, and ensuring customer satisfaction.Key Responsibilities:Greet and seat...


  • Sioux Falls, South Dakota, United States Midco Rural Internet Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our residential customers.Key Responsibilities:Provide top-notch customer service to residential...


  • Sioux Falls, South Dakota, United States Sullivans Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sullivans. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key...


  • Sioux Falls, South Dakota, United States Midco Full time

    Position Overview:As a vital member of Midco's customer service division, the Customer Experience Specialist plays a crucial role in enhancing customer satisfaction and loyalty. This full-time position allows for remote work, with all necessary equipment provided to ensure a seamless work experience.Key Responsibilities:Engage with customers to troubleshoot...


  • Sioux Falls, South Dakota, United States The Sherwin-Williams Company Full time

    Job SummaryThe Sherwin-Williams Company is seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely and professional manner.Key ResponsibilitiesCustomer Service: Provide...


  • Sioux Falls, South Dakota, United States Circle K Stores, Inc. Full time

    We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service and...


  • Sioux Falls, South Dakota, United States First PREMIER Full time

    **About First PREMIER**First PREMIER is a leading provider of financial services, dedicated to delivering exceptional customer experiences. Our team of professionals is committed to putting customers first, and we're seeking a talented individual to join our ranks as a Customer Service Representative.**Job Summary**We're looking for a highly motivated and...


  • Sioux Falls, South Dakota, United States Midco Rural Internet Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our residential customers.Key Responsibilities:Provide timely and effective responses to customer...


  • Sioux Falls, South Dakota, United States Midco Full time

    Position Overview:As a vital member of our customer service division, the Customer Experience Specialist plays a crucial role in delivering exceptional service to our clients. This full-time position offers the flexibility of working from home, with all necessary equipment provided. Candidates must reside within a specified distance from our operational...


  • Sioux Falls, South Dakota, United States Midco Full time

    **Contribute to Midco's Revenue Growth**As a key member of our team, you will play a vital role in achieving our revenue objectives by selling products and solutions to residential customers. Your primary responsibility will be to provide exceptional customer service and sales support, ensuring that our customers receive the best possible experience.**Key...


  • Sioux Falls, South Dakota, United States Sterne Akin - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Sterne Akin - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences that drive the growth and success of our business.Key ResponsibilitiesCustomer Inquiry...


  • Sioux Falls, South Dakota, United States Security National Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Security National Bank. As a key member of our front-line team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide exceptional...