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Field Execution Lead

3 months ago

Chicago, Illinois, United States JPMorganChase Full time

Job Description
Join the team in enhancing employee and client experience nationwide at one of the world's most innovative banks.
If you are customer focused, enjoy building integral relationships and providing an enhanced experience to your clients, a role as a Field Execution Lead is for you.
As a Field Execution Lead (FEL) in Business Banking (BB), you will report to the Community Strategy Support Manager and are aligned as field support to Area Managers. As an extension of the Division, you will play a key role in supporting the Senior Business Consultant event process/execution, and ensure successful implementation and execution of national strategies. BB FELs partner closely with business managers, the program team, and internal controls partners, to support field leadership and help remediate emerging controls issues. BB FELs play an integral part in enhancing employee and client experience through the gathering of best practices, and acting as a voice of the field.
Job Responsibilities

  • Collaborate with business managers, the program team, and internal controls partners to support field leadership and help remediate emerging controls issues.
  • Support field leadership by ensuring understanding and reinforcement of key messages.
  • Field questions that accompany new initiatives and address emerging issues that impact the field.
  • Function as primary control/support for Senior Business Consultant event control process.
  • Assist with planning and execution of key community events.
  • Meet with Senior Business Consultants 2-3 days per week in the field/remotely, depending on geography, collecting best practices and escalating them nationally.
  • Engage on workstreams within projects and assist with the development and execution of strategies.

Required qualifications, capabilities, and skills

  • Strong analytical capabilities and attention to detail; capable of synthesizing and summarizing complex data or findings to forward decision-making.
  • Strong business acumen.
  • Ability to take a project from initial roll-out through to execution.
  • Understand the importance of operating in a well-controlled environment.
  • Thrive in a collaborative work environment, and is comfortable with being remotely managed.
  • Strong organizational and time management skills.
  • Effective interpersonal, relationship building, and influencing skills.
  • Ability to effectively communicate, (oral and written), and partner with key stakeholders.
  • Work in a fast-paced, behavior s driven environment.

Preferred qualifications, capabilities, and skills

  • Bachelor's degree in Finance, related field, or equivalent work experience
  • Highly proficient in MS Office tools, including Outlook, Excel, Word, and PowerPoint

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.