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Intermediate Systems Administrator

2 months ago

Ann Arbor, Michigan, United States University of Michigan Full time

Overview

The University of Michigan's College of Literature, Science, and the Arts is seeking a Systems Administrator to enhance a diverse team committed to advancing educational and research initiatives. This role involves collaborating with the Infrastructure team to manage Windows Servers and Services both proactively and reactively. Responsibilities include assisting with Windows IIS Web Server administration, automation tasks, and exploring modernized Windows administration within on-premise containerization environments and the Azure cloud.

Key Responsibilities

Operational Support: Execute activities such as incident response, monitoring, and proactive maintenance in alignment with established support protocols. Engage in the upkeep and continuous refinement of monitoring systems, documentation, procedural guidance, and disaster recovery strategies. Participate in post-incident reviews to enhance service delivery.

Project Collaboration: Work alongside various teams to gather project requirements and deliver infrastructure solutions tailored for the College of LSA. Collaborate with technical peers across the institution to identify or develop solutions while considering IT sourcing options. Contribute to the creation and documentation of team procedures and processes.

Automation and Process Improvement: Collaborate with teams to provide insights on automation scripting and configurations. Assist in identifying and quantifying requirements from customers, the institution, and regulatory bodies. This may involve analyzing gaps between existing technology capabilities and requirements, and recommending enhancements to current processes.

Professional Growth: Stay updated with advancements in the IT field through on-the-job training, attending technical courses or conferences, and conducting research. Develop and adhere to best practices while sharing knowledge with peers.

Benefits of Working at Michigan

The University of Michigan offers a comprehensive benefits package designed to support your well-being, protect your family, and secure your future. Benefits include:

  • Generous time off
  • A retirement plan with two-for-one matching contributions and immediate vesting
  • Multiple options for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses.

Required Qualifications

  • Bachelor's degree in Computer Science, Computer Engineering, Information Assurance, or a related field, or an equivalent combination of education and experience
  • At least 2 years of experience in information technology
  • Minimum of 2 years of experience with applied Windows systems administration technologies, practices, or services
  • Familiarity with fundamental systems administration concepts, including scripting and automation, enterprise networking, storage, virtualization, directory services, and policy administration

Work Arrangement

Positions eligible for hybrid or remote work are determined by the hiring department. Work agreements are reviewed annually and may change at any time throughout employment.