Account Executive, Mid-Market

4 weeks ago

New York, New York, United States Circle Full time

About Us

Circle is building the world's leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.

We're proud to be a fully remote company of around 170 (and growing) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.

Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we've hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, and Italy, with more to come

About the role

In 2023, we launched Circle Plus -branded apps- and have since acquired 170+ customers with this new offering. More recently, we expanded Circle Plus with the addition of headless SDK, which opens up an entirely new target market for us to penetrate. We're looking for a seasoned sales executive to join our team, and help bring new and existing Circle customers onto this industry-shaping product.

Your days will be a mixture of well-polished demos of Circle's platform, and the Circle Plus offering, ROI-based presentations to the executive teams, and reaching out to existing customers to help upgrade them into Circle Plus.

NOTE: Our next company offsite will be occurring the week of August 25th. Responses to applications may be delayed.

What you'll be doing

  • Engaging prospective customers that have started a trial of Circle to help them become wildly successful with our platform. They will come from all over the world with very different types of businesses.
  • Executing a structured sales process. You're good at doing discovery, demo's, pricing/negotiation and building a mutual evaluation plan. You know how to navigate the deal to engage decision-makers, build business cases, and build evaluation plans.
  • Constantly learning about our product and how our customers are leveraging it. It's changing daily as we release new features, and you'll need to keep up.
  • Managing your pipeline with phone calls and emails to help the customer decide whether Circle is the right fit for them. You will be keeping your data in the CRM up to date, in real-time, all the time.
  • Sharing feedback with Revenue Enablement, Product and Marketing on process improvements or customer feedback.
  • Leading the team alongside the Sales Manager/Head of Sales. You'll help shape the vision for the team's future.

What you'll need to be successful

  • Strong alignment with our values. Find our values on our career page if you haven't read up on them yet.
  • You are proficient in English (spoken, written, and reading) at a CEFR Level C1 / ILR Level 5.
  • You've done consultative sales before. You have 3-5 years of experience in a closing role, selling $10k-$30k ACV offerings.
  • You're a top performer. In previous roles, you find your way making your way to the top of the dashboard, and never give up until you get there.
  • You're relatable. You find it easy to connect with others because you seek common ground. You enjoy meeting new people.
  • You're entrepreneurial or a creator yourself. You've built and run your own business and know the challenges that come with it.
  • You're technical and scrappy. You enjoy hacking things together, have experience with automation software like Zapier, and like coming up with workarounds.
  • You're analytical. You like the data, and don't shy away from it. Bonus points if you're strong with Excel/Google Sheets.
  • Organization matters to you. You'll be talking with many customers, and potential customers, while keeping your data up to date. You'll also need to be excellent at managing your time.
  • You're empathetic and always put the customer first, even if it means they don't use Circle. We don't use aggressive sales tactics or sell Circle to people who don't need it. We tell customers that Circle isn't the right fit for them all the time. Acquiring customers is important. But they need to be right for the product.
  • You love creators and brands that are building communities.
  • You have excellent writing skills. A large part of this role will be about communicating, with customers, prospective customers, and internally on our team.
  • You're very curious and resourceful. You enjoy delving into the unknown, reading, networking, and researching to uncover the path forward.
  • You like working from home. You thrive with autonomy and are self-motivated. This is essential since we're a fully remote team. We take care of each other and like having fun, but we'll never be in an office together. We do, however, get together every 6 months for a company offsite.

The fun stuff

Fully remote: work from anywhere in the world

Autonomy and trust to do your job: we care about outcomes over everything else.

Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years.

Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*

Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable*

Parental leave for parents expanding their family, or just starting one.

Home office stipend to help you get up and running.

Learning & development stipend to help you level up your professional skills.

Annual bonus potential for roles that don't already receive variable income or commission.

Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world We've had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon.

Check out our Careers page for more.

*Your role, location and unique circumstance may affect this.

Diversity, Equity & Inclusion

As a fully-remote international company, diversity is baked into our DNA. Here's how our CEO, Sid Yadav, frames our hiring mission: "let's find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life." To achieve this hiring mission, we offer competitive U.S. benchmarked compensation no matter where someone's located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams.

Equal Employment Opportunity

Circle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.

If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs.

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