Director Of Warehouse Operations And Development

4 weeks ago

Des Moines, Iowa, United States JT Logistics Full time

Summary: We are seeking a dynamic road warrior Director of Warehouse Operations and Development to lead and execute warehouse implementations, ensuring seamless integration with client systems and processes. With a focus on project management, client liaison, and process improvement, this role requires strategic thinking, strong communication skills, and a deep understanding of warehouse management systems. The successful candidate will oversee cross-functional teams, manage client relationships, and drive continuous improvement initiatives to optimize project outcomes.

Supervisory Responsibility: Oversee a team of trained individuals from around the country who will step in to help with new site implementation as well as cross-functional teams from other departments utilized during the new site set up.

Essential Job Functions:

Project Management (50%)

  • Lead and oversee the strategic planning and execution of new warehouse implementations, ensuring efficient and on-budget project completion.
  • Manage cross-functional teams of engineers, IT specialists, and warehouse operations personnel to achieve successful implementations.
  • Continuously monitor project progress and identify potential risks and roadblocks, proactively developing mitigation strategies.
  • Develop and maintain strong relationships with key stakeholders internally and at client sites.

Client Management (30%)

  • Liaise with clients to understand their specific needs and ensure successful integration with existing systems and processes.
  • Identify and lead recovery efforts for critical client accounts experiencing severe operational issues.
  • Develop and execute detailed project plans for client recovery, including root cause analysis, solution development, and implementation tracking.
  • Negotiate with clients to establish clear expectations and timelines for recovery.

Process Improvement (20%)

  • Develop and implement a standardized approach for warehouse implementation, layout design, WMS configuration, and team training.
  • Analyze data and performance metrics to identify opportunities for improvement in both implementation and client recovery processes.
  • Stay up-to-date on the latest warehouse technologies and industry trends to ensure project implementations are future-proof.

Competencies:

  • Strong analytical and problem-solving skills with the ability to develop and implement creative solutions.
  • Excellent communication, collaboration, and negotiation skills.
  • Proficiency in project management methodologies and warehouse management systems (WMS).

Safety:

Follow JT Logistics safety policies and procedures.

Special Conditions of Employment:

Employment is contingent on successfully passing pre-employment background check.

Qualifications:

  • Bachelor's degree in Supply Chain Management, Logistics, Engineering, or a related field (MBA preferred).
  • Minimum 10+ years of experience in warehouse operations leadership, with a proven track record of successful project management.
  • Extensive experience in new warehouse implementations, encompassing design, technology integration, and operational launch.
  • Demonstrated ability to lead and motivate cross-functional teams in achieving ambitious goals.
  • Experience in managing client relationships and resolving complex operational challenges.
  • Must be a road warrior with 90-95% travel.

Disclaimer:

This document is intended to describe the general nature and level of work performed by employees assigned to this job. It is not an exhaustive list of all duties and responsibilities of the job holder. Management reserves the exclusive right to alter this job description at any time without notice.

Employment at JT Logistics is at will or voluntary on both the part of the Company and the job holder. Employment is not for a set period of time and may be discontinued by either party for any lawful reason, with or without notice. This job description is not an employment contract.

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