Director, Sales Operations

1 month ago


Chicago, Illinois, United States myGwork - LGBTQ+ Business Community Full time
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Partner Closely With The CG&T Financial Svc, Public Institutions And Life Science Sales Leaders And Teams To Focus On The Following Key Activities
  • Drive forecasting process & partner with sales team to improve forecast accuracy
  • Drive SFDC data hygiene processes
  • Supports sales play planning and execution
  • Create a monthly sales team/vertical reporting package template (with input from sales leaders) to be shared with key stakeholders (i.e., division president teams, business line leaders, etc.). Info to be included: Sales results vs. target, win rates, pipeline growth details & plans, forecast, account penetration details & changes, growth strategies & strategy updates, target accounts & progress, etc. Monitor
  • Based on this template, work closely with the Reporting and Business Analysis team to generate sales team/vertical reporting package.
  • Partner with sales leader and Reporting and Analysis team to create sales & seller performance reporting and action plans
  • Support key stakeholder communication plans & deliverables
  • Monitor and analyze sales performance metrics to identify areas of improvement
  • Develop and maintain relationships with key internal stakeholders and customers
  • Drive/support operational priorities as defined by sales leader
  • Drive/support programs, priorities and asks from other groups that the sales team is responsible for (i.e., Medallia lead program, territory planning, asks from marketing, operations, training, HR, etc.)
  • Collaborate with other functions to streamline processes, fix issues and optimize activities.
  • Share knowledge and successes with full Commercial Operations team so benefits & improvements are identified and driven globally.

Role Requirements

  • Bachelor's degree in Business Administration, Sales, or a related field (Master's degree preferred).
  • 2 - 4 years experience and proven track record of success in sales-related operations and execution activities that support growth and operational excellence
  • Excellent leadership and communication skills, with the ability to influence and collaborate effectively with broad cross-functional teams to achieve growth & operational objectives.
  • Excellent executive communication skills in the following areas: creating senior executive storylines and talk tracks based on results & data; creating high-quality executive presentations (and driving the needed iterative, collaborative draft & review cycles); excellent verbal and written communications.
  • Strong Salesforce skills.
  • Excellent program management and deliverable creation skills.
  • Expertise leading diverse core teams through a strategic planning process toward a common goal.
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Extensive knowledge of sales processes, methodologies, and sales technology stack.


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