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People Business Partnership, Manager WEST Region

4 months ago


New York, New York, United States Ralph Lauren Full time
Company Description
Ralph Lauren Corporation (

NYSE:
RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality.

For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.


We foster a culture of inclusion through:
Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

The People & Development Manager is responsible for supporting the strategic execution of Human Resources programs to the Retail team.

You will provide counsel to leaders in a rapidly changing environment by fostering productive cross-functional relationships with internal and cross-functional partners and identifying issues and initiating solutions in line with company policy and support of business direction.

As well as lead end to end employee investigations and provide day to day employee relations support. Teamwork, relationship management, effective communication, coaching, and problem solving are critical aspects of this role. The ideal candidate would be located in the West Region.

Essential Duties & Responsibilities

Talent Acquisition & Onboarding:

  • Partner with the Senior District Director to identify staffing needs, support the selection & hiring process for General Manager and Associate Manager positions.
  • Provide feedback and recommendation to leaders regarding candidate profiles. Provide recommendations regarding market trends to support in the attraction and retention of high caliber talent.
  • Support in New Store Opening projects, when needed.
  • Ensure a consistent and successful onboarding employee experience for all levels of management. Partner on onboarding plans with Senior District Director and Learning & Development.

Employee Engagement & Retention:

  • Actively identify and seek to resolve drivers of employee turnover and implement best practices to retain top talent. Advocate for initiatives that will positively impact the employee population.
  • Support the field population with talent initiatives including Success Drivers launch, diversity and inclusion communities and other Ralph Lauren talent programs.

Talent and Performance Management:

  • Drive and manage the Annual Performance Management (Pathway to Growth) Cycle . Support with Talent Review process and provide strategic guidance and recommendations for employee development, succession planning, and retention of high potential talent.
  • Partner with Senior District Director to identify gaps in talent and create clearly defined succession planning within region.

Employee Relations:

  • Support, coach and advise leadership with all employee relations and performance management matters. Manage conflict resolution, complaints and conduct investigations for timely resolution. Make recommendations and partner with the Global People Practices and Legal teams ensuring consistency with organizational policy, practice and provincial regulations.
  • Analyze store trends, data and lead proactively to resolve disputes. Conduct climate surveys across the region when appropriate.

Change Management and Project Management:

  • Coach employees through change and encourage adaptive behaviors to ensure individual and team success.
  • Lead P&D functional projects and business-related projects, as required.
  • Monitor, analyze and report on relevant data to ensure consistent process improvement and positive change.

Learning & Development:

  • Partner with the Learning & Development team to support talent/leadership development initiatives.
  • Identify training gaps and interventions to address leadership and store team development and performance issues.
  • Provide ongoing support and coaching to Senior District Director regarding their personal development plans and the development of their teams.

HR Administration & Employee Maintenance:

  • Responsible for ensuring compliance of all required provincial employment practices across Canada in partnership with Legal and Global People Practices.
  • Partner with P&D coordinator and cross-functional P&D partners to ensure a seamless process that supports day to day people operations and Canada and policy.
  • Recommend changes to improve the employee experience.
  • Experience, Skills & Knowledge
  • Demonstrated experience managing employment law
  • Experience in Talent Management and Development, Learning & Development, Succession Planning, Talent Acquisition, Employee Engagement, Performance Management, Employee Relations
  • Ability to establish strong relationships with key business partners and all levels of leadership
  • Strong Project Management and presentation skills
  • Excellent written and oral communication skills with the ability to effectively influence business partners at all levelsAbility to work under pressure and juggle multiple priorities simultaneously