Field Service Technician II

1 month ago

Salt Lake, Utah, United States Boston Scientific Full time

Additional Location(s): N/A

Diversity

  • Innovation
  • Caring
  • Global Collaboration
  • Winning Spirit
  • High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

About The Role:
The Field Service Technician II is responsible for performing customer support, on-site installation, and service and repair of complex Laser and light-based medical equipment offered by Boston Scientific. Services are predominantly provided for customers in hospitals, outpatient facilities, and physician's offices.

Interested in hearing from a Field Service Technician at Boston Scientific? Check out our video, featuring Bob, to learn more about the role:


Your Responsibilities Include:

  • Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements (including but not limited to being current on all training requirements for the incumbent's position and documenting that training).
  • System installation.
  • Preventative and corrective maintenance.
  • Equipment upgrades.
  • Electronic troubleshooting & component replacement.
  • In-servicing/training biomedical and medical personnel.
  • Presenting Service Program options and value proposition.
  • Reporting of field activities.
  • Mentoring colleagues and special projects as assigned.

Required Qualifications:

  • Two-year college degree (AA) preferred with a Biomedical or electronics major (equivalent education accepted) and two years of relevant work experience
  • Excellent computer networking, equipment troubleshooting, administrative and communication skills
  • Familiar with all standard electronic test equipment, including Digital Multi-Meters and safety analyzers
  • Ability to travel approximately 75% of the time

Preferred Qualifications:

  • Must have good communication skills and the ability to deal effectively with customers
  • Minimum 4 years field service technician experience with relevant complexity of technology and regulatory environment

Requisition ID: 586776

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.



As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § , Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.

As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.


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