Virtual Sales Business Manager

2 months ago

Chicago, Illinois, United States Novo Nordisk Full time

About the Department
The Diabetes Sales Team leads the US sales efforts for Novo Nordisk's robust cardiometabolic product portfolio, which includes world class therapies for the treatment of diabetes, obesity, and the reduction of adverse cardiovascular events. As part of the team, you will have frontline exposure to our portfolio vision, business strategies, and critical market insights that drive our business forward. You will drive the NNI portfolio strategy in tandem with our marketing team, and balance performance with compassion to ensure that the latest therapies and products reach the people who need them most.
At Novo Nordisk, we are the world leader in diabetes care and a major player in defeating other serious chronic conditions such as obesity, growth hormone-related disorders and rare bleeding disorders. We use our skills, dedication and ambition to help people with diabetes and other chronic or rare diseases. We are looking for individuals who want to do the same. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development. Are you ready to realize your potential?
** Candidate can be located anywhere across the CST time zone
The Position
To develop and lead an inside sales team in the execution of sales strategies within customer accounts, utilizing a patient-centric and clinical approach to selling to ensure strong relationships are cultivated and positioning Novo Nordisk as the leader in the respective market. Leads the team in developing sales leads that will support the overlapping sales geographies. Sets direction for the team to create strong collaboration among overlapping geographies to assure seamless customer support for all NNI brands. Coaches and develops direct reports to achieve sales objectives and individual development goals, while executing the national inside sales business plan. Ensures strong ongoing communication between stakeholders to ensure aligned approach with customers and consistent execution of strategies and tactical plans.
Relationships
Reports to the Director, Sales Strategy and Projects. Manages the national inside sales force and has direct supervisory responsibility for Inside Sales Representatives. Works closely with National Commercial Execution, aligned ACL and RBDs, peers and home office stakeholders to achieve sales objectives and ensure the development of people. Other relationships include co-promotion partners, associations, and field and home office personnel.
Essential Functions

  • Manage the inside sales representative team
  • Set and track sales targets for inside sales team
  • Collaborate with Marketing to build POA call continuum plans for Inside Sales representatives
  • Suggest and implement improvements in the sales administration process
  • Coordinate department projects to meet deadlines
  • Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
  • Report on sales metrics and suggest improvements
  • Prepare monthly, quarterly and annual sales forecasts in collaboration with National Commercial Execution
  • Research and discover methods to increase customer engagement
  • Ensure sales, finance and legal policies and procedures are met
  • Build an open-communication environment for inside sales team
  • Provide on-going coaching to inside sales representatives to enhance performance and develop for future sales roles

Physical Requirements
0-20% travel.
Development of People
Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.
Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.
Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.
Qualifications

  • Bachelor's or equivalent degree, and/or Pharm D required
  • Minimum of 5 (five) years of progressive pharmaceutical or healthcare sales experience preferred
  • 2 (two) years of management experience preferred
  • Work experience in an inside sales role preferred
  • Demonstrated ability to analyze business and build strategies that reflect marketplace trends and customer needs
  • Demonstrated ability to develop strong relationships with internal stakeholders
  • Hands on experience with CRM software and MS Excel
  • In-depth understanding of the sales administration process
  • Excellent interpersonal and team management skills
  • Strong analytical and organizational skills
  • Numerical abilities and problem-solving attitude

The base compensation range for this position is $125,000 to $190,000. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance.
Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors. Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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