retail manager

1 month ago


New York, New York, United States SBH Fashion Full time
The Retail Manager will be responsible for managing sales success, operational efficiency, and manpower management of the store

Sales Leadership and Sales Management:
Create and maintain an environment that consistently delivers a luxury sales experience to exceed sales expectations and client retention.
Executing strategies to meet daily, weekly, monthly, and yearly sales goals.
Provide individual sales goals to all employees and ensure sales goals are met.
Achieve individual sales goals and ensure the team is meeting their individual sales goals.

Operations:
Improve and maintain operational efficiency for the NYC store.
Lead all store operations and ensure all team members are operationally sound.
Contribute to the daily operations of running a retail store and ensure store compliance with company policies and procedures.
Receive/Transfer/ Ship merchandise and contribute to the allocation and distribution of merchandise to all stores.
Lead all new hire operational training.
Run store wide payroll.
Manage supply ordering and forecasting supply needs.
Run weekly Sales and Client Reports and Follow up: Special Order Reports, Repair Reports, Wishlist Reports, Occasion Reports.
Lead PR/stylist memo pulls and follow ups.
Assist with website fulfillment as directed.
Lead annual physical inventory.

Manpower management:


Develop team members through motivating and constructive performance feedback in a timely manner through on the spot coaching and through performance reviews.

Identify team strengths and maximize the business through scheduling opportunities.
Recruit and hire superior talent and create and maintain bench strength with clearly defined succession plans.

Merchandising:
Assist with the merchandising process and contribute to the overall aesthetic vision of brand.
Maintain store cleanliness and ensure all facility needs are met.

This role will report to the Area Manager and Director of Retail and will be at the same peer level as the Store Sales Manager.

Salary k

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