Retail Security Operations Manager
2 weeks ago
???? **Privacy Notice**
**Retail Security Operations Manager**
As a pivotal member of our team, you will be responsible for implementing, supporting, and enhancing the local security initiatives within our retail environment. This position requires a strong leader who thrives in a collaborative and fast-paced atmosphere, serving as the onsite authority for safety, security, and asset protection matters. **Key Responsibilities:**
+ Oversee and manage the security infrastructure within your designated area. This includes the distribution of access credentials, key management, alarm code administration, and monitoring of surveillance systems.
+ Conduct thorough audits related to inventory, security, and operations to reduce losses and optimize overall efficiency.
+ Deliver initial and ongoing training in Asset Protection, Emergency Response, and Safety protocols.
+ Collaborate with Workplace Services to uphold Health and Safety standards.
+ Supervise the onsite security personnel and ensure adherence to facility POST orders.
+ Lead onsite investigations and act as the primary liaison with local law enforcement and regulatory agencies.
+ Foster strong partnerships with various teams including Human Resources, Operations, Inventory Management, and Legal.
+ Utilize ERP systems, financial reports, and exception reporting tools to identify and enhance operational opportunities.
+ Actively contribute to the growth of the Asset Protection program by providing constructive feedback on safety, security, and inventory initiatives.
**Qualifications:**
+ A minimum of two years of experience in retail management or flagship store operations.
+ Proven expertise in retail asset protection and operational processes.
+ Strong background in auditing with a focus on training and development.
+ Experience with inventory management systems and financial reporting.
+ Familiarity with security systems including locks, CCTV, access control, and intrusion detection.
+ Demonstrated ability to mentor, train, and develop team members effectively.
+ Capacity to handle sensitive information with discretion.
+ Flexibility to adapt to the changing needs of the business.
+ Certification in Wicklander-Zulawski training is mandatory.
+ Additional certifications such as CFI, LPQ, and/or LPC are advantageous.
At GOAT Group, we are committed to creating an inclusive environment for all employees. We welcome applications from qualified individuals, including those with diverse backgrounds and experiences.
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