Retail Security Operations Manager

2 weeks ago


New York, New York, United States GOAT Group Full time

???? **Privacy Notice**

**Retail Security Operations Manager**

As a pivotal member of our team, you will be responsible for implementing, supporting, and enhancing the local security initiatives within our retail environment. This position requires a strong leader who thrives in a collaborative and fast-paced atmosphere, serving as the onsite authority for safety, security, and asset protection matters. **Key Responsibilities:**

+ Oversee and manage the security infrastructure within your designated area. This includes the distribution of access credentials, key management, alarm code administration, and monitoring of surveillance systems.

+ Conduct thorough audits related to inventory, security, and operations to reduce losses and optimize overall efficiency.

+ Deliver initial and ongoing training in Asset Protection, Emergency Response, and Safety protocols.

+ Collaborate with Workplace Services to uphold Health and Safety standards.

+ Supervise the onsite security personnel and ensure adherence to facility POST orders.

+ Lead onsite investigations and act as the primary liaison with local law enforcement and regulatory agencies.

+ Foster strong partnerships with various teams including Human Resources, Operations, Inventory Management, and Legal.

+ Utilize ERP systems, financial reports, and exception reporting tools to identify and enhance operational opportunities.

+ Actively contribute to the growth of the Asset Protection program by providing constructive feedback on safety, security, and inventory initiatives.

**Qualifications:**

+ A minimum of two years of experience in retail management or flagship store operations.

+ Proven expertise in retail asset protection and operational processes.

+ Strong background in auditing with a focus on training and development.

+ Experience with inventory management systems and financial reporting.

+ Familiarity with security systems including locks, CCTV, access control, and intrusion detection.

+ Demonstrated ability to mentor, train, and develop team members effectively.

+ Capacity to handle sensitive information with discretion.

+ Flexibility to adapt to the changing needs of the business.

+ Certification in Wicklander-Zulawski training is mandatory.

+ Additional certifications such as CFI, LPQ, and/or LPC are advantageous.

At GOAT Group, we are committed to creating an inclusive environment for all employees. We welcome applications from qualified individuals, including those with diverse backgrounds and experiences.



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