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Retail Associate Manager
2 months ago
Position Overview: We invite you to join the TUMI Retail team as a Retail Associate Manager. In this pivotal role, you will be instrumental in crafting a customer experience that genuinely reflects our brand's identity while fostering strong customer relationships and driving sales through outstanding service.
Employee Benefits:
- Work-life balance
- Training and development opportunities
- Employee discount program
- Sick leave benefits
- Employee Assistance Program (EAP)
- 401(k) plan with company match
- Potential eligibility for a company incentive program
- Performance Goals: Meet and exceed individual and store sales targets, including key performance indicators such as conversion rates and client data capture.
- Leadership: Exhibit a proactive approach, demonstrating strategic planning and effective change advocacy. Take pride in your work and strive for excellence.
- People Development: Assist in training and coaching team members, setting personal development goals, and promoting a culture of continuous improvement.
- Communication: Maintain strong written and verbal communication skills, adapting your style to various audiences while upholding ethical standards.
- Compliance: Ensure adherence to company policies and procedures, including payroll accuracy and training requirements.
- Visual Merchandising: Uphold visual standards and enhance customer service through effective merchandising strategies.
- Strong understanding of the TUMI brand and a passion for luxury lifestyle products.
- Experience in retail sales, preferably in the luxury sector, with a proven track record of achieving sales targets.
- Flexibility to work varied hours, including evenings and weekends.
- Demonstrated integrity and effective time management skills.
Our Values:
- Innovation and Sustainability: We prioritize protecting both your possessions and the planet, ensuring our products are built to last and are environmentally responsible.
- Community Engagement: We believe in supporting vulnerable communities and preserving the environment through charitable partnerships.
- Diversity and Inclusion: We foster a diverse culture that welcomes individuals from all backgrounds, allowing everyone to bring their authentic selves to work.
