Supervisory Recreation Fee Technician

3 weeks ago


Springdale, Arkansas, United States National Park Service Full time
Responsible for directing and supervising activities of subordinate staff executing fee collection duties.

Fee collection duties may include: operating and troubleshooting equipment (e.g., point of sale systems, electronic cash register, credit card machine, and/or computer), collecting and accounting for fees, managing campground reservation systems, disseminating park/area information and literature, and conducting traffic control.

Serve as a uniformed front-line representative of the park.

Model best practices in performance of fee collection duties which include: collecting appropriate fees at entrance stations in accordance with accountability guidelines, issuance of various park passes in accordance with current interagency pass policy, tracking and securing accountable stock, and providing excellent customer service to the visiting public.


Physical Demands:


This position may require standing for long periods of time, as well as walking, bending, and lifting of moderately heavy items.

Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money.

If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, and other emergency response duties.


Working Conditions:


This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station.

Work may be frequently performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight.

Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations.

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