Lead Recreation Fee Supervisor
1 week ago
Job Overview
Summary
The GS Supervisory Recreation Fee Technician roles are essential positions within the fee management team, responsible for overseeing the daily functions of entrance stations, campgrounds, a central remit office, and traffic control operations.
Key Responsibilities
- Direct and oversee the activities of subordinate personnel engaged in fee collection tasks.
- Fee collection responsibilities may involve operating and troubleshooting various equipment, including point of sale systems, electronic cash registers, credit card machines, and computers, as well as managing campground reservation systems and providing park information.
- Act as a uniformed representative of the park, ensuring adherence to best practices in fee collection.
- Model exemplary customer service while collecting fees at entrance stations in compliance with established accountability guidelines.
Physical and Working Conditions
This position may require prolonged periods of standing, walking, bending, and lifting moderately heavy items. The role can be mentally and physically demanding due to high volumes of public interaction and financial responsibility. Additionally, extreme physical exertion may be necessary during emergency response duties.
Work is typically conducted in various settings, including entrance stations, campground offices, and visitor centers, often in outdoor structures subject to varying weather conditions. The role may involve exposure to high levels of vehicle noise and emissions during peak visitation periods.
Employment Conditions
- U.S. Citizenship is required.
- Appointment is contingent upon a background investigation and favorable adjudication.
- Must meet Selective Service Registration Act requirements for males.
- Participation in the Direct Deposit Electronics Funds Transfer Program is mandatory.
- A valid driver's license is required for operating government vehicles as part of official duties.
- Compliance with National Park Service uniform standards is necessary, and a uniform allowance will be provided.
- Work schedules may include evenings, weekends, holidays, and overtime.
- A one-year probationary period is required for new employees or supervisors in the Federal government.
Qualifications
To qualify for this position at the GS-08 grade level, candidates must possess specialized experience comparable to the GS-07 level in the Federal service. This experience should demonstrate the necessary knowledge, skills, and abilities to effectively perform the duties of a Supervisory Recreation Fee Technician.
Examples of Specialized Experience include:
- Leading and training staff in fee collection practices and accountability.
- Supervising the operation of electronic cash registers and completing shift reports.
- Resolving issues related to fee collection and assisting staff with related challenges.
- Auditing fee collection and deposit processes.
- Managing a fee collection operation, including hiring and scheduling staff.
Education
There is no substitution of education for experience at this grade level.
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