Lead Recreation Fee Supervisor
2 weeks ago
Position Overview
The GS Supervisory Recreation Fee Technician roles are integral to the operations at various national parks, focusing on the management of fee collection processes across entrance stations, campgrounds, and other visitor service areas.
Key Responsibilities
- Oversee and guide the activities of team members engaged in fee collection operations.
- Manage fee collection tasks which may involve operating and maintaining technical equipment, accurately collecting and recording fees, overseeing reservation systems, and providing essential park information to visitors.
- Act as a visible representative of the park, ensuring a professional and welcoming environment.
- Exemplify best practices in fee collection, ensuring compliance with accountability standards, issuing park passes according to policy, and delivering exceptional customer service.
Physical and Working Conditions
This role may involve extended periods of standing, walking, and lifting moderately heavy items. The position may also entail mental and physical demands due to the high volume of interactions and financial responsibilities. Additionally, duties may require physical exertion in emergency situations.
Work environments include entrance stations, campgrounds, and visitor centers, often in outdoor settings subject to varying weather conditions. Employees may experience noise and emissions during peak visitation periods.
Employment Requirements
- U.S. Citizenship is mandatory.
- Appointment is contingent upon a successful background check.
- Compliance with Selective Service Registration for male applicants.
- Participation in the Direct Deposit program is required.
- A valid driver's license is necessary for operating government vehicles.
- Uniform compliance is expected, with allowances provided.
- Flexibility in work schedule is essential, including evenings and weekends.
- New employees may need to complete a probationary period.
Qualifications
Applicants must demonstrate relevant experience that aligns with the responsibilities of a Supervisory Recreation Fee Technician. Experience should include leadership in fee collection, training staff, and managing operational processes. All qualifications must be clearly outlined in the application.
Education
No educational substitutions for experience are accepted at this grade level.
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