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Dispatcher

3 months ago

Orlando, Florida, United States Insight Global Full time

Job Description

Insight's Global's client is looking for a dispatcher to join their team in Orlando. This person will serve as the link between our customers' clients and the configuration center teams, ensuring timely delivery of equipment. This entry-level role requires good communication skills and a basic IT background.

Day to Day:

Answer phone calls and respond to emails promptly.

Coordinate with the configuration center to ensure on-time equipment delivery.

Track and monitor order status, providing updates to clients.

Utilize Connectwise ticketing system and resolve issues related to equipment delivery.

Maintain records of client interactions and order status.

Assist with basic IT-related issues concerning equipment.

Pay range is $14-$16.50

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Skills and Requirements

1+ years of IT experience.

Good organizational and multitasking abilities

Great communication skills between teams and to end clients. CompTIA A+ or relevant certifications.

Managed Service Provider experience.

ATMS - software for asst management.

Ticketing experience. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to