Service Dispatch Coordinator

13 hours ago


Orlando, Florida, United States Jobot Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Dispatch Coordinator & Expediter to join our team. This role plays a critical part in our operations, requiring strong problem-solving skills, excellent communication, and the ability to manage complex logistics.

Key Responsibilities
  • Coordinate and dispatch services to ensure timely and efficient delivery.
  • Manage and expedite the flow of work and materials within or between departments.
  • Monitor and track progress, identifying and resolving any issues that may delay delivery.
  • Manage check-ins, ensuring all necessary information is accurately recorded and communicated.
  • Maintain a high level of organization, ensuring all documentation is up-to-date and accurate.
  • Work closely with other team members and departments to ensure seamless coordination of services.
  • Develop and implement strategies to improve the efficiency and effectiveness of dispatch and expediting processes.
  • Handle customer queries or issues related to dispatch and delivery, providing excellent customer service.
  • Prepare reports on dispatch activities and performance for management review.
Requirements
  • Minimum 5+ years of experience as a dispatcher, expediter, or in a similar role.
  • Proven ability to manage and coordinate complex logistics.
  • Exceptional organizational skills, with a strong attention to detail and ability to manage multiple tasks.
  • Excellent problem-solving skills, with the ability to identify issues and implement effective solutions.
  • Strong communication skills, with the ability to clearly and effectively communicate information.
  • Proficiency in using dispatch software and other relevant computer applications.
  • Ability to work in a fast-paced environment, maintaining a high level of efficiency and productivity.
  • Strong customer service skills, with a commitment to providing excellent service.
  • Ability to work effectively both independently and as part of a team.
About Us

We are a growing and established Family owned business specializing in commercial and industrial services. We offer a positive and cooperative work environment, competitive compensation, and a range of benefits.



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