Product Specialist

1 month ago

Richmond, Virginia, United States Rexel USA Full time

The position of Product Specialist will be based out of our Richmond, VA Location

Summary

The Product Specialist is responsible for assisting Outside sales to grow sales and promote the company's products to potential customers. Responsible for understanding the features and benefits of the products, providing product knowledge, and addressing customer inquiries. The Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products to meet those needs.

What You'll Do

  • Develop and demonstrate a deep understanding of the company's products, including their features, benefits, and competitive advantages. Stay updated on industry trends and market dynamics related to the products
  • Products supported include but are not limited to, Schneider Variable Speed Drives, Automation Products including HMI and PLC's and Control Products
  • Proactively identify and pursue sales opportunities by reaching out to potential customers through various channels, including phone calls, emails, and in-person meetings. Conduct product demonstrations and presentations to showcase the value proposition of the products
  • Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region
  • Build and maintain strong relationships with customers by providing exceptional service and support. Understand customer needs and recommend appropriate products to meet those needs. Address customer inquiries, concerns, and objections in a timely and professional manner
  • Present proposals to all levels of leadership and technical audiences
  • Develop and maintain strong relationships with key suppliers
  • Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge
  • Assist branches and customers with product, technical support, and training
  • May analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management team
  • Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need

  • High School Diploma/GED required
  • 4+ years of sales experience
  • Electrical distribution industry or related experience required
  • Experience with Schneider Variable Speed Drives, Automation Products including HMI and PLC's and Control Products is preferred

Knowledge, Skills and Abilities

  • Product and application knowledge required
  • Ability to effectively communicate with outside sales staff, customers, and co-workers to satisfy job requirements
  • Ability to prioritize and organize job tasks
  • Ability to perform mathematical calculations required to accurately complete assigned tasks
  • Ability and willingness to pitch in and help others and work in a team-based environment
  • Ability to prioritize and manage multiple tasks and deadlines
  • Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
  • Customer oriented and motivated with excellent communication, organization and problem-solving skills
  • Intermediate/advanced computer skills, specifically with Excel/Outlook/Word

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

  • Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally – up to 20%
  • Exposed to electrical hazards; risk of electrical shock None
  • Handles or works with potentially dangerous equipment None
  • Travels to offsite locations Occasionally – up to 20%

Physical Demands

  • Sit: Must be able to remain in a stationary position Constantly – at least 51%
  • Walk: Must be able to move about inside/outside office or work location Frequently – 21% to 50%
  • Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly – at least 51%
  • Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelfs, pick up boxes, or position one's self to maintain computers in the lab/under desks/in server closet Occasionally – up to 20%
  • Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment Occasionally – up to 20%
  • Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51%

Weight and Force

  • Up to 10 pounds Occasionally – up to 20%
  • Up to 25 pounds None
  • Up to 50 pounds None
  • Up to 75 pounds None

"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."


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