Plumbing Product Specialist
2 weeks ago
Ferguson Enterprises, Inc. is a leading distributor of commercial and residential plumbing supplies, HVAC/R, waterworks, and industrial products. With over 1,600 locations and 29,000 associates across North America, we provide expert advice and a comprehensive range of products and services to support our customers' construction, renovation, and maintenance projects.
We are seeking a dedicated and knowledgeable individual to join our team as a Plumbing Product Specialist. In this role, you will leverage your expertise to assist customers in selecting the right plumbing products for their needs, ensuring they receive optimal solutions for their projects.
Responsibilities:- Provide expert guidance to customers on various plumbing product options, considering their specific requirements and project specifications.
- Process customer orders accurately and efficiently through our order management system.
- Prepare and stage customer orders for pick-up, ensuring timely and organized fulfillment.
- Maintain a clean, organized, and visually appealing store environment, adhering to merchandising standards.
- Ensure that merchandise is properly stocked and displayed in designated areas, maximizing product visibility and accessibility.
- Contribute to a safe working environment by following established safety protocols and wearing appropriate personal protective equipment (PPE).
- Proven experience in customer service, demonstrating strong communication and interpersonal skills.
- Prior experience in a warehouse or distribution environment is highly desirable.
- A foundational understanding of plumbing products and systems is beneficial.
- Proficiency in basic computer skills, including Microsoft Office applications.
- Ability to lift, carry, and move merchandise as required.
- Strong mathematical aptitude for handling cash transactions accurately.
- A willingness to learn and adapt to new information and procedures.
- Excellent decision-making and problem-solving abilities.
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