Hotel Food and Beverage Manager

2 months ago

Las Vegas, Nevada, United States SpringHill Suites by Marriott Las Vegas Convention Center Full time
Job Details

Exempt Position

2+ Years of Prior Relevant Experience in a similar Hotel environment/Restaurant/Bar Environment. At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best-in-class learning, and development, or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our F&B Team. We are committed to providing you with: Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you.
Discounts with our Crescent-managed properties in North America for you & your family members
Here is what you will be doing each day:

The F&B Manager is responsible for all aspects of the management of the restaurant and Bar. They provide direction and leadership to the Restaurant Service team consistent with the Springhill Suites brand. They are responsible for leading the team to achieve the operational and financial goals of the venue; driving covers; monitoring the performance, scheduling and training of the staff; executing initiatives; maintaining the facilities in accordance with service standards; and ensuring high customer satisfaction and an exceptional guest experience. All duties are performed in accordance to company policies and procedures.

You'll also:

Own, lead and oversee daily restaurant operations, labor productivity, scheduling, inventory control, guest service standards, and execution and development of marketing strategies to produce both short-term and long-term profitability.
Responsible for execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules and regulations for the restaurant staff.
Responsible for completion of all company compliance training by the restaurant staff.
Manages Human Resources responsibilities for Restaurant to include creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements, employment law,
Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action.
Manages Restaurant's guest feedback channels through approved company practices.
Collaborate with Chef and culinary team to ensure a seamless service experience between kitchen and dining room.
Maintains excellent knowledge of venue's food & beverage products, menu items and equipment used to perform duties.
Perform other job-related duties as requested.
Does this sound like you? Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to changes in your work area and hotel procedures with a willingness to learn new skills and/or improve existing ones, solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Experience, Skills & Abilities needed:Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Always maintain a professional appearance and manner.
Can communicate well with guests.
Schedule availability: days, nights, weekends, holidays
Must be willing to "pitch in" and help co-workers with their job duties and be a team player.
Ability to access and accurately input information using a moderately complex computer system.
Ability to stand, walk, and continuously perform
Ability to observe and detect signs of emergencies.
We are an equal-opportunity employer; all individuals are encouraged to apply. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c) Source: Hospitality Online

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