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Market Director Food-Nutrition Services-Sac-North State
2 months ago
Overview
Nestled in the heart of East Sacramento Dignity Health Mercy General Hospital is a 313 bed acute care facility that provides a wide range of services with special advocacy for the poor and underserved. Mercy General is home to the nationally ranked Alex G. Spanos Heart & Vascular Institute. Key achievements and recognitions include: from the Joint Commission; Advanced Joint Replacement Spine Center of Excellence Primary Stroke Center Ventricular Assist Device and Chest Pain Certification. Other accolades include CMS 5 stars Practice Green Health 2021 Leapfrog Hospital Safety Grade A Level 4 Epilepsy Center and Opioid Stewardship Honor Roll. Mercy General Hospital is proud to foster inclusion and diversity as part of our mission vision and values.
Responsibilities
Plans, administers and directs all activities related to foodservice including financial accountability and compliance with standards established by CommonSpirit Health and regulatory agencies. Leads Food and Nutrition Services (FNS) departments for the assigned market. Establishes and maintains effective working relationships with other departments to provide a unified FNS service experience for patients, residents, visitors and employees. Has authority and responsibility for the daily management of the food services of assigned facilities, implementing training programs for the FNS staff, and assuring that established policies and procedures are maintained.
- Responsible for overseeing management of all FNS services within market. Plans, directs, coordinates and controls resources of the FNS Department to provide food service for customers, employees and patients. Prepares the budget and assists in the development of short-term and long-term financial and operational plans for the department. Supports the transition of new region facilities, as applicable.
- Establishes and maintains regulatory compliance with FNS services, and policies and procedures to address safe practices for food handling, emergency food supplies, menu planning, purchasing and storage of food and supplies.
- Manages department human resources to ensure effective employee orientation, training and development, supervision of work, employee performance, wage/benefit administration and compliance with established labor regulations and hospital or CommonSpirit Health human resources policies and procedures.
- Monitors the performance of the department through assessment and analysis of customer/patient satisfaction systems, quality and nutritional assessments, inspections, and financial reports. Completes Quality Improvement (QI) assessment reports and corrective actions in collaboration with the hospital Quality department. Promptly addresses customer complaints, and conducts service recovery where possible. Conducts rounding with patients and staff. Maintains log of patient and staff feedback which is considered in continuous improvement.
- Participates in hospital committees as indicated by the department policies and procedures, or delegates to appropriate managers as needed.
Qualifications
Required:
- Minimum of three (3) years hospital, nutrition or foodservice management experience
- Bachelor's degree in Nutrition, Dietetics or related field, or three (3) years of related job or industry experience in lieu of degree
- Certified Dietary Manager (CDM) or Registered Dietitian. If not currently certified, certification (CDM) to be obtained within 24 months of hire
- Current certification as a ServSafe Food Protection Manager and ServSafe Allergen Certifications Certifications must be obtained within 60 days of hire
Pay Range
$ $82.40 /hour
We are an equal opportunity/affirmative action employer.
