Current jobs related to Guest Supervisor - Austin, Texas - Hilton Garden Inn Austin University Capitol

  • Guest Services Supervisor

    3 weeks ago

    Austin, Texas, United States AT&T Hotel & Conference Center Full time

    Job OverviewAT&T Hotel & Conference Center is seeking a dedicated Front Desk Supervisor to oversee our Front Office operations.Key Responsibilities:Welcome and register guests, ensuring a warm and professional experience.Manage guest check-out processes and resolve any issues that may arise during their stay.Lead and mentor front desk staff, setting a...

  • Guest Services Supervisor

    4 weeks ago

    Austin, Texas, United States AT&T Hotel & Conference Center Full time

    Job OverviewJoin the Front Office team at AT&T Hotel & Conference Center as a Front Desk Supervisor.Key Responsibilities:Welcome and register guests, ensuring prompt and courteous service.Facilitate guest check-out and address any challenges that arise during their stay.Lead and mentor front desk staff, setting a positive example.Promote hotel amenities and...

  • Guest Services Supervisor

    3 weeks ago

    Austin, Texas, United States AT&T Hotel & Conference Center Full time

    Job OverviewAT&T Hotel & Conference Center is seeking a dedicated Front Desk Supervisor to oversee our Front Office operations.Key Responsibilities:Welcome and register guests, ensuring a friendly and efficient check-in experience.Manage the departure process, assisting guests with their check-out and resolving any inquiries.Lead and mentor front desk staff,...

  • Guest Services Supervisor

    4 weeks ago

    Austin, Texas, United States El Cosmico Full time

    Guest Services Supervisor - El CosmicoJob Category: Rooms Salary: Competitive Requisition Number: FRONT01461Position OverviewAbout our Company:El Cosmico is a unique hospitality experience that embraces the spirit of adventure and community. Our property is designed to reflect the beauty of the surrounding landscape, offering a blend of comfort and...

  • Guest Services Supervisor

    4 weeks ago

    Austin, Texas, United States Valencia Group Full time

    Position OverviewLocationAustin, TXEmployment TypeFull TimeCompensation$18.50 per hourAbout the RoleWe are seeking a dedicated and skilled individual to take on the role of Front Desk Supervisor. This position is essential in maintaining the high standards of service expected at our establishment. The ideal candidate will possess a passion for customer...

  • Guest Services Supervisor

    4 weeks ago

    Austin, Texas, United States Worth Ross Management Co Inc Full time

    Position OverviewLocation: Premier Residential CommunitySchedule: Flexible Full-Time Shift including SundaysAbout Our Company:Worth Ross Management Company is a recognized leader in the property management sector, dedicated to fostering a diverse and inclusive workplace. Our commitment to excellence is reflected in our ability to attract and retain top...

  • Guest Services Supervisor

    3 weeks ago

    Austin, Texas, United States El Cosmico Full time

    Front Desk Manager - El CosmicoJob Category: Rooms Salary: Competitive Requisition Number: FRONT01461Job OverviewAbout El Cosmico:El Cosmico is a unique hospitality experience that embraces the spirit of adventure and creativity. Nestled in a vibrant community, our property offers a blend of eclectic accommodations and a welcoming atmosphere that encourages...

  • Guest Services Supervisor

    3 weeks ago

    Austin, Texas, United States El Cosmico Full time

    Front Desk Manager - El CosmicoJob Category: Rooms Salary: Competitive Requisition Number: FRONT01461Position OverviewAbout our Company:El Cosmico is a unique hospitality experience that celebrates the spirit of adventure and the beauty of the outdoors. Nestled in a picturesque setting, our property offers a blend of vintage trailers, safari tents, and...

  • Guest Services Supervisor

    3 weeks ago

    Austin, Texas, United States Peachtree Hospitality Management Full time

    Job Summary:The Front Office Supervisor plays a crucial role in ensuring the smooth operation of our hotel's front desk services. As a key member of the Peachtree Hospitality Management team, this individual will be responsible for supervising and guiding the guest services team to deliver exceptional customer experiences.Key Responsibilities:Supervise Daily...

  • Guest Services Supervisor

    3 weeks ago

    Austin, Texas, United States Valencia Group Full time

    Position OverviewLocationValencia Hotel GroupEmployment TypeFull TimeCompensation$18.50 per hourRole Summary:We are seeking a dedicated and skilled individual to oversee our front office operations. The ideal candidate will play a pivotal role in ensuring that our guests receive unparalleled service and satisfaction. This position involves managing the front...

  • Guest Services Supervisor

    3 weeks ago

    Austin, Texas, United States Valencia Group Full time

    Position OverviewLocationValencia Hotel Group - Austin, TXEmployment TypeFull TimeCompensation$18.50 per hourJob Summary:We are seeking a dedicated and enthusiastic individual to oversee our front office operations. As a key member of our management team, you will ensure that our guests receive exceptional service and that our standards are consistently met....

  • Guest Services Supervisor

    4 weeks ago

    Austin, Texas, United States Valencia Group Full time

    Position OverviewLocationValencia Hotel Group - Austin, TXEmployment TypeFull TimeCompensation$18.50 per hourJob Summary:We are seeking a dedicated and enthusiastic individual to oversee our front office operations. As a pivotal member of our team, you will ensure that our standards of excellence are consistently met while providing outstanding service to...

  • Guest Services Supervisor

    4 weeks ago

    Austin, Texas, United States HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC Full time

    Front Desk ManagerOverviewThis position is ideal for a charismatic leader who thrives on engaging with guests and fostering a positive atmosphere. We are seeking an individual who is passionate about hospitality and values the well-being of their team members.Key ResponsibilitiesAs the Front Desk Manager, you will oversee the daily functions of the front...

  • Guest Services Supervisor

    3 weeks ago

    Austin, Texas, United States HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC Full time

    Front Desk ManagerOverviewThis position is ideal for a dedicated individual who thrives in a customer-centric environment. We are looking for a professional who genuinely enjoys interacting with guests and is eager to contribute to a company that values its team members.Key ResponsibilitiesAs the Front Desk Manager, you will oversee the daily functions of...

  • Guest Services Supervisor

    3 weeks ago

    Austin, Texas, United States HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC Full time

    Front Desk ManagerOverviewThis position is ideal for a dedicated leader who thrives in a customer-centric environment. We are looking for someone who is passionate about providing exceptional service and fostering a positive atmosphere for both guests and team members.Key ResponsibilitiesAs the Front Desk Manager, you will oversee the daily functions of the...

  • Guest Services Team Lead

    1 week ago

    Austin, Texas, United States Oak View Group Full time

    Job Summary:Oak View Group is seeking a highly motivated and experienced Guest Services Supervisor to join our team. As a Guest Services Supervisor, you will be responsible for providing leadership, training, and motivation to our guest services staff.Key Responsibilities:Provide leadership, training, and motivation to guest services staffServe as supervisor...

  • Guest Services Coordinator

    4 weeks ago

    Austin, Texas, United States Entertainment Promotions Full time

    Key Responsibilities: Welcome guests warmly with a friendly demeanor, ensuring a positive first impression.Efficiently assign seating to guests in accordance with the established rotation system as directed by the Restaurant Supervisor.Keep track of current reservations and manage future bookings in line with company protocols.Assist patrons with purchasing...

  • Guest Services Supervisor

    3 weeks ago

    Austin, Texas, United States HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC Full time

    Front Desk ManagerOverviewThis position is ideal for an individual who thrives in a customer-centric environment and possesses a genuine passion for hospitality. Key ResponsibilitiesAs the Front Desk Manager, you will oversee the daily functions of the front office and breakfast team. Your responsibilities will include:Creating and implementing departmental...

  • Guest Services Team Lead

    1 week ago

    Austin, Texas, United States Oak View Group Full time

    Oak View Group - Moody Center (Austin, TX) Guest Services SupervisorAs a Guest Services Supervisor at Oak View Group, you will be responsible for providing leadership and guidance to our guest services team. Your key responsibilities will include:Key Responsibilities:Providing leadership, training, and motivation to guest services staffServing as supervisor...

  • Guest Services Supervisor

    4 weeks ago

    Austin, Texas, United States HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC Full time

    Front Desk ManagerOverviewThis position is ideal for a charismatic leader who thrives on engaging with people and is eager to be part of a company that values its team members.Key ResponsibilitiesAs the Front Desk Manager, you will oversee the daily functions of the front office and breakfast staff. Your responsibilities will include:Developing and...

Guest Supervisor

4 months ago

Austin, Texas, United States Hilton Garden Inn Austin University Capitol Full time


Overview

Opportunity: Guest Service Supervisor

Supervise front desk staff ensuring brand/hotel guest and sustainability standards are met.

Potential Career Path

Front Desk Manager – Assistant General Manager or Sales Manager – General Manager or Director of Sales

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Supervise front office associates to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
  • Review trip advisor reports and respond to guest issues and concerns.
  • Adhere to corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Develop work schedules according to budgets and workloads.
  • Monitor inventory levels and requisition or purchase supplies as needed.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Cross-train in all areas at the front office to assist guests.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • 2 years previous front desk experience required.
  • Previous supervisory responsibility preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25-50 pounds, bending and reaching; climb or balance; stoop, kneel, or crouch.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It



About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Source: Hospitality Online