Career Services Manager

3 weeks ago

Modesto, California, United States Digital NEST Full time

Full-time: 100% FTE, 40 hours per week

Compensation: $ $29.80 per hour, non-exempt
Benefits: Medical, vision, dental and life insurance, vacation and sick time off, paid federal holidays, and retirement plan (See full job description for more details).

Organization Size: 50+ Employees

Reports to: Director, Career Services

Location(s): Modesto or Stockton

NOTE: This is a hybrid work schedule option for eligible employees for up to 2 days out of the week after the successful completion of the first 90 days of employment.

JOB OVERVIEW:

Digital NEST is a workforce development center that has welcomed hundreds of youth from working-class, farmworker communities to develop the technical and professional skills they need to achieve their dreams. It is an exciting time for the NEST as we are on the precipice of expanding to a total of five communities across Northern California by the end of 2023. Digital NEST has centers in the heart of Watsonville, Salinas, Gilroy, and soon to launch in Stockton and Modesto.

The Career Services Manager is responsible for the implementation of the career services program throughout the entire program - the three branches of the member journey. The Manager will collaboratively develop the career development program and services, providing training and technical assistance to staff and case management to trainees and interns. To be successful in this role, the Manager will have strong project management skills, excellent communication and leadership skills, and experience working in a highly collaborative, dynamic environment. This position will report to the Director of Career Services and will work closely in partnership across the program branches and program leadership.

RESPONSIBILITIES:

Program Management and Curriculum Development (40%)

Manage and implement a comprehensive career services program across the two San Joaquin Valley Centers to deliver efficient, timely, and effective programs and services to members of the three branches.
Lead the development of curriculum and workshop materials for career services curriculum across all three program branches. Strategically incorporate instructional design best practices, project-based learning, and career readiness frameworks and standards.
Maintain a high level of attention to detail with all career services materials, curriculum, and interactions, with both internal and external stakeholders.
Practice self-leadership and promote learning in others by building relationships cross-functionally among teams; effectively communicate information and providing advice to drive projects forward; influencing the teams and their work; listening and responding to, seeking, and addressing feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to Director.
Identify key desired career readiness needs from alumni and industry partners through ongoing engagement and assessment to maximize student career readiness.
Support the development and implementation of technology platforms (if needed) and resources that enhance and accelerate the development of the career portfolios for members and interns.
Manage data gathering and reporting to assess and evaluate the impact of service delivery and member engagement by generating a range of reports, alumni and employer-student surveys (in collaboration with the Director, Employer Engagement Manager, and Monterey Bay Region Career Services Manager).
Identify and determine opportunities for program and services improvement; develop and present recommendations for improvement of content and established processes and practices.
Provide expertise on career trends, needs and opportunities.
Develop a robust online library of trusted career resources.
Gain membership in career services professional organizations and seek professional development in this area.
Support the development of the Career Services Playbook.

Facilitation and Career Coaching (35%)

Facilitate workshops for members at Modesto and Stockton centers, including career readiness workshops for high school seniors and above, and exploratory workshops for younger members.
Manage a caseload of high school seniors and bizzNEST interns in developing their portfolios, that include their client work and key documents that prepare them for interviewing for and securing career track jobs and internships.
Provide 1:1 and group career mentoring and coaching for seniors/interns applying for jobs/internships, and support them throughout the entire process to completion, including a debrief of their experience with career services for continuous improvement.
Administer and interpret career interest inventories and professional inventories.
Identify indicators (aligned to evaluation) to understand case management effectiveness and to establish and maintain a cadence for data collection.

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