Manager, Email Channel Marketing

1 month ago

Atlanta, Georgia, United States SIRIUS Full time
Who We Are:

SiriusXM and its brands (Pandora, Stitcher, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.
SiriusXM
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment
How you'll make an impact:

Within the SiriusXM Channel Marketing Team, we are Channel Specialists that provide expertise in direct response marketing. We know the right people, process and tools needed to yield the best response within a marketing channel (e.g. Email, Mobile, Direct Mail, Contact Center, etc).
Our group is responsible for supporting various lines of businesses (i.e. internal clients) with acquiring, engaging, retaining and winning back customers. This includes executing marketing communications, enabling speed to market, improving response and other business KPIs.
SiriusXM is seeking an energetic and agile Manager of Email Marketing to join us. The candidate should be an innovative and results driven marketer, with specific experience within the email channel. This role is responsible for leading various email campaigns and projects and will collaborate day to day with our internal lines of business.
What you'll do:
  • The ideal candidate is an email campaign project management expert with a high level of attention to detail. Managing multiple project schedules and ensuring deadlines are met with an output of successful campaigns that meet/exceed the business objectives.
  • Primary responsibilities will focus on executing day-to-day email marketing campaigns to engage, retain and upsell subscribers. This includes developing new campaigns as well as amplifying recurring existing campaigns effectively, efficiently, and strategically.
  • Serve as liaison between business units, channel leads and cross-functional teams (i.e. Creative Labs, Brand, Legal, Digital/Online Experience, Campaign Operations, Programming & Analytics) to support campaign development and execution. A high level of collaboration among many key stakeholders is critical.
  • Facilitate the end-to-end creative development process. From writing briefs/creative requests that are based on data-driven best practices and channel insights to evaluating creative and giving appropriate feedback to support its development.
  • Leverage content to drive engagement. Utilize our robust content to drive further engagement across various audiences.
  • Monitor performance and share learnings:
     The role will also be accountable for monitoring the health of email campaigns in their area of responsibility. The candidate will have a proven history of data-driven decision making and a deep understanding of email channel KPIs and website analytics. They will be adept at analyzing performance reports and communicating optimization recommendations/findings to other cross functional stakeholders.
What you'll need:
  • 5
    years of engagement and retention email marketing experience focused on campaign development, execution & analytics is a must.
  • 3
    years of project management experience working across various cross-functional teams.
  • Bachelor's degree with a focus on marketing or related field, or equivalent, relevant experience.
  • Strong ability to execute business initiatives & projects on a timely basis with an eye towards quality and accuracy.
  • Experience in other digital channels (social, app, website) a plus.
  • Salesforce Marketing Cloud experience a plus.
  • Prior experience in a subscription model business driving engagement and retention, a plus.
  • Extremely process oriented and can run project schedules -- keeping on top of deadlines and deliverable across multiple project deliverables.
  • A modern marketer with a digital first mindset.
  • Self-starter who understands this role requires strong execution and hands on experience.
  • Ability to evaluate current processes and look for efficiencies to streamline and go to market faster.
  • A keen eye for creative -- familiar with copy, messaging strategy & design best practices as well as a know how to champion creative quality.
  • Deep understanding of direct response principles and tactics.
  • Organized with the ability to manage multiple projects AND cross functional partners while consistently meeting deadlines.
  • Must be able to communicate & collaborate effectively with all levels of management & partners while operating in a complex and rapidly changing environment.
  • Ability to operate independently in a matrixed team environment.
  • Demonstrate excellent attention to detail and an ability to prioritize tasks in a highly fluid, fast-paced environment.
  • Excellent written and verbal communication skills.
  • Must have legal right to work in the U.S.
  • Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access).
  • Knowledge of web and email production and deployment, including URL structure, parameters, redirects and logic.
  • Experience with Project Management Tools (i.e. Workfront, , etc.)
  • Knowledge of various reporting tools including Tableau or similar BI platforms (i.e. Adobe reporting, Google Analytics, etc.).
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R
Estimated Salary: $20 to $28 per hour based on qualifications.

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