Manager, Sales Development

4 weeks ago

San Francisco, California, United States PagerDuty Full time

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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Overview of Role:

Are you a talented Business Development Manager who can build and lead a winning team? Improve pipeline generation with an emphasis on quality measures rather than quantity and includes lead qualification and generating new business from new logo accounts. PagerDuty's Business Development Representatives (BDR) are responsible for developing and qualifying revenue opportunities within the Enterprise segment of our business.

Their goal is to generate new business opportunities which fuel the Enterprise pipeline by conducting strategic research, educating potential buyers and facilitating the buyer journey using all forms of communication. As the Manager, you will play a key role by leading/managing/inspiring our highly motivated team. This role is meant for someone that has an appetite for thinking outside of the box and devising new and progressive strategies to support this critical function of our business.

Key Responsibilities

  • Hire, Train, and coach the PagerDuty Business Development Team
  • Hold the team accountable to qualitative measures of success
  • Develop Reps into sales-ready BDRs for future Account Executive positions
  • Conduct Reporting on sales activity and forecast to sales management
  • Motivate the team to exceed objectives through mentoring, showing results, and creative incentives
  • Identify and make recommendations for improvement in the areas of process, efficiency, and productivity

Basic Qualifications

  • 2+ years of experience in sales management or sales development management, with an evident record of over achievement on quota expectations
  • Prior closing-role experience in cloud software/services sales
  • Track record of sales success in a similar enterprise software application environment
  • Confirmed experience successfully leading people to achieve performance goals

Preferred Qualifications

  • Exceptional communication, social and time management skills
  • Excellent presentation and listening skills
  • Ability to thrive in a very dynamic environment
  • Ability to hire, train and motivate new sales representatives
  • Related Bachelor's degree

The base salary range for this position is 83, ,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.


Not sure if you qualify?

Apply anyway We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
  • HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off - 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty's Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certifiedTM, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes @pagerduty on Instagram.

Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.

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