Automotive Service Advisor Writer Up to 80k Weekends Off Coddle Creek

1 month ago


Charlotte, North Carolina, United States Christian Brothers Automotive Full time

Job Description

Job Title:

Automotive Service Advisor / Writer

Location:

5220 Poplar Tent Road, Concord, NC 28027

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

Greet every guest that enters our facility with hospitality and respect
Perform collaborative intake queries when the guest is dropping off their vehicle
Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
Assist managing the store's workflow in an effective and efficient manner
Consistently and effectively present our service solutions without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate in-person and on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing guest service activities
Shuttle guests as needed
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.

Qualifications:
Qualifications

Qualifications:

Current NC driver's license
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications, i.e., TekMetric
Experience in Automotive Customer Service and Service sales required
Associates degree preferred
ASE Service Consultant Certification a plus

Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment

Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.


  • Charlotte, North Carolina, United States Christian Brothers Automotive Full time

    Job OverviewCompany: Christian Brothers AutomotivePosition: Automotive Service Advisor / WriterAs an Automotive Service Advisor / Writer at Christian Brothers Automotive, you will be the key point of contact for our customers seeking assistance with their vehicles. Your role is crucial in fostering relationships with our clientele, as you guide them through...


  • Charlotte, North Carolina, United States Car Guys Full time

    CarGuys Inc. - America's Leading Automotive RecruiterIf you are seeking a new opportunity in the automotive industry, CarGuys Inc. is your trusted partner. We collaborate with dealerships nationwide that are eager to hire skilled professionals.Currently, we have a dealership in your vicinity looking for qualified Automotive Service Writers.What the...

  • Service Advisor

    5 days ago


    Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a critical role in ensuring that our customers receive exceptional service and support throughout the service process.Key ResponsibilitiesWork closely with customers and technicians to identify and...


  • Charlotte, North Carolina, United States Christian Brothers Automotive Full time

    Job OverviewCompany: Christian Brothers AutomotivePosition: Automotive Service Advisor Apprentice / Customer Service RepresentativeAbout Us:Christian Brothers Automotive is dedicated to providing exceptional auto repair services with a focus on transparency and integrity. We pride ourselves on a people-first philosophy, ensuring our customers receive the...


  • Charlotte, North Carolina, United States Car Guys Full time

    CarGuys Inc. - Your Premier Automotive Recruitment PartnerAre you seeking a rewarding position in the automotive industry? CarGuys Inc. specializes in connecting talented individuals with dealerships nationwide. We collaborate with a variety of automotive businesses that are eager to find skilled professionals. Currently, we are assisting a dealership in...


  • Charlotte, North Carolina, United States Christian Brothers Automotive Full time

    Job OverviewCompany: Christian Brothers AutomotiveAs an Automotive Service Advisor, you will be the primary point of contact for our clients seeking assistance with their vehicles. Your role is crucial in fostering relationships with our customers, ensuring they feel valued and informed throughout their service experience.Key ResponsibilitiesWelcome every...


  • Charlotte, North Carolina, United States Genesis of Charlotte Full time

    About the Role:The Lead Service Advisor at Genesis of Charlotte is a key position responsible for overseeing and managing the service department. This role requires exceptional customer service skills, extensive knowledge of automotive repairs and maintenance, as well as strong leadership abilities.Key Responsibilities:Service Department Management: Oversee...


  • Charlotte, North Carolina, United States Pete's Auto Service Full time

    Job OverviewSign-On Bonus of $500.00 After 90 Days of EmploymentThe Automotive Service Manager at Pete's Auto Service will be tasked with supervising the operations and administration of the service department within our automotive repair facility.This role is essential in guaranteeing that customers' vehicles receive timely and effective service, repair,...


  • Charlotte, North Carolina, United States Christian Brothers Automotive Full time

    Job OverviewCompany: Christian Brothers AutomotivePosition: Automotive Service Advisor Apprentice / CSRLocation: Not SpecifiedPosition SummaryAs an Automotive Service Advisor Apprentice at Christian Brothers Automotive, you will be the first point of contact for our valued customers seeking assistance with their vehicles. Your role is crucial in fostering...


  • Charlotte, North Carolina, United States Car Guys Full time

    CarGuys Inc. - America's Leading Automotive RecruiterIf you are seeking a new opportunity in the automotive industry, CarGuys Inc. is the premier organization to assist you. We collaborate with dealerships nationwide that are eager to hire skilled professionals.When you are ready to explore new career options, reach out to CarGuys Inc. for support. We help...


  • Charlotte, North Carolina, United States Tuffy Tire & Auto 77010 Full time

    Automotive Service Advisor Role at Tuffy Tire & Auto 77010At Tuffy Tire & Auto 77010, we recognize that our achievements stem from our dedicated team of Automotive Service Advisors. If you are an enthusiastic, self-driven individual with a strong focus on customer service and a solid work ethic, this position may be a great fit for you.Benefits and...


  • Charlotte, North Carolina, United States Tuffy Tire & Auto 77010 Full time

    Automotive Service Advisor Role at Tuffy Tire & Auto 77010At Tuffy Tire & Auto 77010, we recognize that our achievements stem from our dedicated team of Automotive Service Advisors. If you are an enthusiastic, self-driven professional with a strong commitment to customer service, you may find a rewarding career with us.Benefits and AdvantagesPaid Time...


  • Charlotte, North Carolina, United States Tuffy Tire & Auto 77010 Full time

    Automotive Service Advisor Role at Tuffy Tire & Auto 77010At Tuffy Tire & Auto 77010, we recognize that our achievements stem from our dedicated team of Automotive Service Advisors. If you are an enthusiastic, self-driven professional with a strong commitment to customer service, you may find a great fit with us.Benefits and AdvantagesPaid Time...


  • Charlotte, North Carolina, United States Genesis of Charlotte Full time

    We are looking for a dedicated and meticulous Automotive Service Technician to enhance our service department.In this position, you will be tasked with evaluating, servicing, and fixing vehicles according to manufacturer guidelines.The ideal candidate is a proactive problem solver with a positive demeanor, possessing a solid grasp of automotive mechanics and...


  • Charlotte, North Carolina, United States Genesis of Charlotte Full time

    We are looking for a dedicated and meticulous Automotive Service Technician to enhance our service department.In this position, you will be tasked with evaluating, servicing, and fixing vehicles according to manufacturer specifications.The ideal candidate will possess strong problem-solving abilities, a positive demeanor, and a solid understanding of...


  • Charlotte, North Carolina, United States Genesis of Charlotte Full time

    We are looking for a talented and meticulous Automotive Service Technician to enhance our operations at Genesis of Charlotte.In this position, you will be tasked with evaluating, servicing, and fixing vehicles according to manufacturer specifications.The ideal candidate is a proactive problem solver with a constructive mindset, possessing a solid...


  • Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full time

    Position OverviewWe are seeking a skilled and experienced Automotive Center Manager to oversee our operations at SpeeDee - A Plus Automotive. With a legacy of excellence in the automotive service industry, our company has established itself as a reliable provider of quick lube, maintenance, and repair services.At SpeeDee, we emphasize:Community...


  • Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full time

    Position OverviewAt SpeeDee - A Plus Automotive, we are proud of our legacy in the automotive service industry. With decades of expertise, we have established ourselves as a reputable provider of quick lube, maintenance, and repair services.Our commitment to excellence is reflected in:Local OwnershipExceptional Service QualityThorough Employee Training and...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Position Overview:We are looking for a qualified professional to take on the role of Vehicle Service Technician at Hendrick Automotive Group. In this position, you will be tasked with assessing customer vehicles, pinpointing required repairs and maintenance, estimating service costs, executing repairs, and maintaining detailed records of services rendered. A...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Position Overview:We are looking for a qualified individual to fill the role of Vehicle Service Technician at Hendrick Automotive Group. As a key member of our service department, you will be tasked with inspecting customer vehicles, diagnosing required repairs and maintenance, providing cost estimates, executing repairs, and meticulously documenting all...