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Automotive Customer Service Specialist

2 months ago

Charlotte, North Carolina, United States Tuffy Tire & Auto 77010 Full time
Automotive Service Advisor Role at Tuffy Tire & Auto 77010

At Tuffy Tire & Auto 77010, we recognize that our achievements stem from our dedicated team of Automotive Service Advisors. If you are an enthusiastic, self-driven professional with a strong commitment to customer service, you may find a rewarding career with us.

Benefits and Advantages
  • Paid Time Off
  • Opportunities for Career Growth - we prioritize internal promotions
  • Reimbursement for completed ASE certifications
  • Flexible Work Hours
  • Closed on Sundays
  • Competitive Salary
  • Friendly Work Environment
Key Responsibilities
  • Prioritize Customer Satisfaction above all
  • Assess customer needs through effective questioning
  • Present the Courtesy Inspection with clear solutions and advantages
  • Deliver invoices post-service, explaining the work done, warranty details, and scheduling future appointments
Required Qualifications
  • Maintain a positive and energetic demeanor
  • Exhibit strong organizational abilities
  • Show a willingness to grow both personally and professionally
  • Experience in an automotive repair setting is advantageous
  • Possess a valid driver's license with a satisfactory driving record
  • Availability to work flexible hours, including weekdays and Saturdays
  • Bilingual skills (English/Spanish) are a plus

If you are dedicated and hardworking, we encourage you to consider this opportunity to be part of our dynamic team.