Automotive Customer Service Consultant

2 weeks ago


Charlotte, North Carolina, United States Christian Brothers Automotive Full time
Job Overview

Company: Christian Brothers Automotive

As an Automotive Service Advisor, you will be the primary point of contact for our clients seeking assistance with their vehicles. Your role is crucial in fostering relationships with our customers, ensuring they feel valued and informed throughout their service experience.

Key Responsibilities
  • Welcome every customer with warmth and professionalism.
  • Conduct thorough intake assessments when customers drop off their vehicles.
  • Provide clear and understandable solutions for vehicle repairs.
  • Assist in managing the store's workflow efficiently.
  • Present service options honestly while maintaining integrity.
  • Foster a positive team environment and maintain a constructive attitude.
  • Communicate effectively both in-person and over the phone.
  • Build lasting relationships with customers to enhance their experience.
  • Coordinate and participate in customer service activities.
  • Shuttle customers as required.
  • Ensure all repairs meet established specifications.
  • Collaborate with team members and support colleagues as needed.
  • Perform additional duties as assigned.
Qualifications
  • Valid driver's license.
  • Acceptable driving record per insurance standards.
  • Proficient in automotive software and Windows-based applications.
  • Experience in automotive customer service and sales is essential.
  • Associate's degree is preferred.
  • ASE Service Consultant Certification is advantageous.
Physical Requirements
  • Dependable attendance for a full-time schedule.
  • Ability to remain on your feet for extended periods.
  • Occasional lifting of items over 50 lbs.
  • Maintain a fast-paced work rhythm in a busy environment.

Christian Brothers Automotive is committed to providing exceptional service with transparency and integrity. We prioritize our team members' growth and offer continuous training opportunities to enhance their skills and career advancement.



  • Charlotte, North Carolina, United States Hi-Tech Automotive Pineville Inc Full time

    Job OverviewAs an Automotive Service Consultant, you will play a crucial role in enhancing customer satisfaction and ensuring efficient service delivery.Key ResponsibilitiesCoordinate appointments with clients to optimize service scheduling.Welcome customers upon arrival and provide a friendly atmosphere.Collaborate with both customers and technicians to...


  • Charlotte, North Carolina, United States Car Guys Full time

    CarGuys Inc. - America's Leading Automotive RecruiterIf you are seeking a new opportunity in the automotive industry, CarGuys Inc. is the premier organization to assist you. We collaborate with dealerships nationwide that are eager to hire skilled professionals.When you are ready to explore new career options, reach out to CarGuys Inc. for support. We help...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Position Overview:We are looking for a qualified professional to take on the role of Vehicle Service Technician at Hendrick Automotive Group. In this position, you will be tasked with assessing customer vehicles, pinpointing required repairs and maintenance, estimating service costs, executing repairs, and maintaining detailed records of services rendered. A...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Position Overview:We are looking for a qualified individual to fill the role of Vehicle Service Technician at Hendrick Automotive Group. As a key member of our service department, you will be tasked with inspecting customer vehicles, diagnosing required repairs and maintenance, providing cost estimates, executing repairs, and meticulously documenting all...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Position Overview:We are looking for a qualified individual to fill the role of Vehicle Service Technician at Hendrick Automotive Group. As a Vehicle Service Technician, your primary responsibilities will include: Assessing customer vehicles for necessary repairs and maintenance.Providing accurate cost estimates for services.Executing repairs and documenting...


  • Charlotte, North Carolina, United States EchoPark Automotive Full time

    Position Overview:Join EchoPark Automotive as an Automotive Sales Specialist, where your role will be pivotal in enhancing the customer journey. We pride ourselves on our commitment to excellence and the integrity of our operations.About Us:EchoPark Automotive is rapidly becoming a leader in the automotive sector, focusing on ethical practices and...


  • Charlotte, North Carolina, United States Car Guys Full time

    CarGuys Inc. - America's Leading Automotive RecruiterIf you are seeking a new opportunity in the automotive industry, CarGuys Inc. is your trusted partner. We collaborate with dealerships nationwide that are eager to hire skilled professionals.Currently, we have a dealership in your vicinity looking for qualified Automotive Service Writers.What the...


  • Charlotte, North Carolina, United States Car Guys Full time

    CarGuys Inc. - Your Premier Automotive Recruitment PartnerAre you seeking a rewarding position in the automotive industry? CarGuys Inc. specializes in connecting talented individuals with dealerships nationwide. We collaborate with a variety of automotive businesses that are eager to find skilled professionals. Currently, we are assisting a dealership in...


  • Charlotte, North Carolina, United States Hi-line Autohaus Full time

    Hi-Line Autohaus is seeking a dedicated and talented Luxury Automotive Sales Consultant Are you enthusiastic about automobiles and committed to delivering outstanding customer service? Do you thrive on establishing connections and assisting clients in discovering their ideal vehicles? If so, we have a remarkable opportunity for you At Hi-Line Autohaus, we...


  • Charlotte, North Carolina, United States MarketSource Inc. Full time

    Automotive Technical ConsultantMarketSource Inc., a subsidiary of Allegis Group, specializes in crafting and executing innovative managed sales solutions tailored for enterprise clients. We leverage unique expertise to implement brand-focused managed sales initiatives across various sectors, including Automotive, Information Technology, Telecommunications,...


  • Charlotte, North Carolina, United States MarketSource Inc. Full time

    Automotive Technical ConsultantMarketSource Inc., a subsidiary of Allegis Group, specializes in providing innovative managed sales solutions tailored for enterprise clients. We leverage our unique expertise to implement brand-focused managed sales programs across various sectors, including Automotive, Information Technology, Telecommunications, and...


  • Charlotte, North Carolina, United States Genesisofcharlotte Full time

    Role Overview:The Senior Service Consultant at Genesis of Charlotte plays a pivotal role in leading and supervising the service department. This position demands outstanding customer interaction skills, comprehensive understanding of vehicle maintenance and repairs, along with robust leadership capabilities. The Senior Service Consultant is tasked with...


  • Charlotte, North Carolina, United States Sonic Automotive Full time

    Job DescriptionJob SummaryJob duties will entail support to the Gen Acct, Warranty Cancellation, AP, dealerships, and various vendors in researching and resolving inquiries. A professional and quick response is expected to show we are committed to excellent customer service. Job knowledge of SSC processes is essential to success of the team. Once fully...


  • Charlotte, North Carolina, United States Genesis of Charlotte Full time

    Overview of the Position:The Senior Service Consultant at Genesis of Charlotte plays a pivotal role in supervising and directing the service department operations.This position demands outstanding customer interaction skills, comprehensive expertise in automotive maintenance and repairs, along with robust leadership capabilities.The Senior Service Consultant...


  • Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full time

    Position OverviewWe are seeking a skilled and experienced Automotive Center Manager to oversee our operations at SpeeDee - A Plus Automotive. With a legacy of excellence in the automotive service industry, our company has established itself as a reliable provider of quick lube, maintenance, and repair services.At SpeeDee, we emphasize:Community...


  • Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full time

    Position OverviewAt SpeeDee - A Plus Automotive, we are proud of our legacy in the automotive service industry. With decades of expertise, we have established ourselves as a reputable provider of quick lube, maintenance, and repair services.Our commitment to excellence is reflected in:Local OwnershipExceptional Service QualityThorough Employee Training and...


  • Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full time

    Position OverviewAt SpeeDee - A Plus Automotive, we are proud of our legacy in the automotive service industry. With decades of expertise, we have established ourselves as a reputable provider of quick lube, maintenance, and repair services.Our commitment to excellence is reflected in:Community OwnershipExceptional Service QualityOngoing Employee...


  • Charlotte, North Carolina, United States EchoPark Automotive Full time

    Automotive Sales Specialist at EchoPark AutomotiveJob Type:SalesExperience Level:AssociateAt EchoPark Automotive, we pride ourselves on being a rapidly expanding name in the automotive industry. Our commitment to ethical business practices and exceptional customer service sets us apart. We are enthusiastic about our growth and are eager to explore the...


  • Charlotte, North Carolina, United States EchoPark Automotive Full time

    Position Overview:As an Automotive Sales Specialist at EchoPark Automotive, you will be instrumental in delivering an exceptional customer experience. Your role will involve guiding customers through the vehicle purchasing journey, ensuring they feel informed and valued throughout the process.Key Responsibilities:Assist customers in selecting vehicles and...


  • Charlotte, North Carolina, United States Scott Clark Honda Full time

    Are you seeking a rewarding career in the automotive industry? The automotive sector offers unique opportunities for growth, allowing individuals to progress from entry-level roles to positions of ownership. Our esteemed team is on the lookout for a dedicated individual to join us as an Automotive Customer Service Specialist. At Scott Clark Honda, we pride...