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Automotive Service Specialist

2 months ago

Charlotte, North Carolina, United States Genesis of Charlotte Full time

We are looking for a dedicated and meticulous Automotive Service Technician to enhance our service department.
In this position, you will be tasked with evaluating, servicing, and fixing vehicles according to manufacturer specifications.
The ideal candidate will possess strong problem-solving abilities, a positive demeanor, and a solid understanding of automotive mechanics, along with a steadfast commitment to delivering exceptional service.
If you have a passion for the automotive field and thrive in a dynamic setting, we encourage you to consider this opportunity.
We provide an excellent work atmosphere with a modern, climate-controlled service facility and cutting-edge tools.
Additionally, we are offering a $5000 sign-on bonus, distributed quarterly throughout the first year of employment (conditional on the technician completing all online training and meeting performance benchmarks).
We also provide a performance bonus based on efficiency metrics.
Our commitment to maintaining a professional and effective service department drives our search for new team members.

Key Responsibilities
  • Diagnostic Testing: Utilize manufacturer-specific tools and equipment to accurately diagnose vehicle issues.
    Interpret diagnostic results to identify problems and implement repairs.
  • Maintenance Services: Conduct routine vehicle maintenance tasks, including oil changes, tire rotations, and scheduled servicing in accordance with manufacturer guidelines.
  • Repair Work: Perform complex repair tasks, including but not limited to engine rebuilds, transmission repairs, brake system work, steering mechanisms, and electronic systems.
  • Customer Service: Effectively communicate with service advisors to explain vehicle issues, potential solutions, and the work completed.
    Provide recommendations for maintaining vehicle performance and longevity.
  • Quality Assurance: Ensure all repair and maintenance work adheres to company standards and meets customer satisfaction.
    Conduct test drives post-repair to confirm the success of maintenance or repair work.
  • Continuous Learning: Stay current with all online training courses provided by Hyundai and Genesis.
    Attend off-site classes as necessary.
Skills and Qualifications
  • Education: High school diploma or equivalent.
    Certification from a vocational institution or completion of an apprenticeship is preferred.
  • Experience: Proven track record as an Automotive Technician with familiarity across various vehicle types.
  • Technical Skills: Proficient in the use of diagnostic tools and equipment.
    Strong knowledge of automotive technology and electrical systems.
  • Problem-Solving: Excellent diagnostic and problem-solving capabilities.
    Ability to address complex issues with minimal oversight.
  • Communication: Strong communication skills, capable of conveying technical information to non-technical customers.
  • Teamwork: Ability to collaborate effectively in a team-oriented environment.
  • Flexibility: Willingness to work overtime and weekends as required.
Benefits
  • Competitive Pay: $23-40 per flat rate hour
  • Health Insurance
  • 401(K)
  • PTO
  • Performance Bonus
EEOC Statement:
Genesis of Charlotte is an equal opportunity employer.
We are dedicated to fostering a diverse and inclusive workplace for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, disability, veteran status, or any other protected classification under federal, state, or local laws.