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Enterprise Account Manager- Dynamic Yield

4 months ago

Miami, Florida, United States Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Enterprise Account Manager- Dynamic YieldDynamic Yield is on the lookout for an experienced Strategic Account Director to take charge of a few of our select Enterprise clients in the NAM region, develop and nurture deep stakeholder relations, and to be a bridge between the wants/needs of the client and the dynamo agency you'll be working for. Far beyond the expectation of just answering some emails and returning a few phone calls, this role requires someone with a fluent understanding of digital A/B Testing and Personalization, strong commercial acumen, a proven track record of seeing business deals from beginning to end, and the ability to exude trust and professionalism at the Executive level.

Account Directors are a critical component of success for Dynamic Yield. As a pivotal role of our Sales team, this role is all about people, relationships, and having a meta-awareness of the wants and needs of our clients. We foresee these relationships growing from mutual business arrangements to true partnerships with our clients. As the needs of our clients expand, the Account Director anticipates their growth, offering suggestions, and growing as a critical part of our customers' success.

Role:

*Establish and maintain business relationships with key decision makers at accounts throughout North America
*Serve as the main point of contact for client's issues with their contract and accounts
*Primarily own the negotiation and closing of renewals and up-sells/cross-sells in the NAM client base

All About You:
*At least 10 years of account management, sales and/or management consulting experience.
*Fluency in the digital marketing space
*Understanding of the commercial aspects of the Software-as-a-Service (SaaS) business
*A knack for building and nurturing VP and C-level relationships at Enterprise accounts
*A proven track record of owning and growing commercial account relationships, including renewing business
*Exceptional client-facing and interpersonal skills
*Excellent presentation skills and the ability to distill complex marketing concepts into simple terms
*A high degree of intellectual curiosity
*The ability to work and thrive in a fast-paced startup environment

Salary: $125-$150k + commissionIn the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Enterprise Account Manager- Dynamic YieldDynamic Yield is on the lookout for an experienced Strategic Account Director to take charge of a few of our select Enterprise clients in the NAM region, develop and nurture deep stakeholder relations, and to be a bridge between the wants/needs of the client and the dynamo agency you'll be working for. Far beyond the expectation of just answering some emails and returning a few phone calls, this role requires someone with a fluent understanding of digital A/B Testing and Personalization, strong commercial acumen, a proven track record of seeing business deals from beginning to end, and the ability to exude trust and professionalism at the Executive level.

Account Directors are a critical component of success for Dynamic Yield. As a pivotal role of our Sales team, this role is all about people, relationships, and having a meta-awareness of the wants and needs of our clients. We foresee these relationships growing from mutual business arrangements to true partnerships with our clients. As the needs of our clients expand, the Account Director anticipates their growth, offering suggestions, and growing as a critical part of our customers' success.

Role:

*Establish and maintain business relationships with key decision makers at accounts throughout North America
*Serve as the main point of contact for client's issues with their contract and accounts
*Primarily own the negotiation and closing of renewals and up-sells/cross-sells in the NAM client base

All About You:
*At least 10 years of account management, sales and/or management consulting experience.
*Fluency in the digital marketing space
*Understanding of the commercial aspects of the Software-as-a-Service (SaaS) business
*A knack for building and nurturing VP and C-level relationships at Enterprise accounts
*A proven track record of owning and growing commercial account relationships, including renewing business
*Exceptional client-facing and interpersonal skills
*Excellent presentation skills and the ability to distill complex marketing concepts into simple terms
*A high degree of intellectual curiosity
*The ability to work and thrive in a fast-paced startup environment

Salary: $125-$150k + commissionIn the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

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