Enterprise Operations Supervisor

2 weeks ago


Miami, Florida, United States General Dynamics Information Technology Full time
Position Type:

Regular

Clearance Level Required:

Top Secret

Clearance Level to Obtain:

Top Secret/SCI

Suitability:

Public Trust

Job Family:

Systems Administration

Job Qualifications:

Skills:

Certifications:

CISM - ISACA

Experience:

US Citizenship Required: Yes

Job Overview:

As an Enterprise Operations Supervisor, you will play a pivotal role in managing the operational aspects of IT services within a critical defense environment. Your leadership will ensure the effective functioning of systems and networks that support mission-critical operations.

Location:

Onsite - Doral, FL

Clearance:

Top Secret (SCI eligible)

Key Responsibilities:

1. Lead teams in systems and network administration, ensuring the enterprise environment operates efficiently.
2. Oversee compliance with cybersecurity regulations and maintain a secure infrastructure.
3. Manage the design, maintenance, and evaluation of enterprise infrastructure systems.
4. Ensure performance metrics are met and provide detailed reports on network and server performance.
5. Implement change management and incident management processes to enhance service delivery.
6. Develop and execute service improvement plans to meet current and future infrastructure needs.
7. Establish and revise service level agreements to ensure all deliverables meet contractual obligations.
8. Provide mentorship and coaching to team members, fostering career development and performance improvement.

Experience and Training:

8+ years in managing enterprise IT teams across various locations, focusing on Operations and Maintenance (O&M) of servers and operating systems.

Education:

BA/BS with 8 years of experience, or MS with 6 years of experience.

Certifications Required:

DoD 8570 compliant: IAT Level II or III Baseline Certification.

Travel Requirements:

Up to 10% travel may be required.

Compensation:

The anticipated salary range for this position is $119,850 - $162,150, dependent on experience and location.

Benefits:

Our comprehensive benefits package includes medical, dental, vision plans, and a 401(k) plan with company matching. We also offer flexible work arrangements and various paid time off options to promote work-life balance.

About Us:

General Dynamics Information Technology is a global leader in technology and professional services, dedicated to delivering innovative solutions to the U.S. government and defense sectors. Our commitment to excellence and our focus on advanced technology empower our teams to make a significant impact in their roles.

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