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Enterprise IT Systems Administrator

2 months ago

Miami, Florida, United States General Dynamics Information Technology Full time
Job Title: MECM Systems Administrator

Job Summary:

General Dynamics Information Technology (GDIT) is seeking an experienced MECM Systems Administrator to join our team in support of the US Southern Command's (SOUTHCOM) mission critical operations. As a key member of our team, you will be responsible for the administration, maintenance, and security of our enterprise IT systems, ensuring the highest level of performance, security, and compliance.

Responsibilities:

  • Administer and maintain MECM systems, including device management, application management, and software updates.
  • Ensure the operation of the enterprise meets defined service levels and serves as the contractor's service owner for service solutions.
  • Utilize MECM to provide security patches, vulnerability patches, hotfixes, and other updates to user workstations and servers.
  • Manage and administer MECM client health, including the process of getting clients healthy.
  • Provide expertise with PowerShell for custom reporting.
  • Develop advanced technical solutions for the management of networks, software, hardware, configurations, and architectures.
  • Troubleshoot highly complex system hardware and software issues.
  • Develop implementation plans for software installations and upgrades to operating systems and layered software packages.
  • Perform In Place Upgrades as needed for servers and laptops.
  • Monitor and tune systems to achieve optimum performance levels.
  • Ensure workstation/server data integrity by implementing standard software and hardware solutions.
  • Lead efforts to ensure data/media recoverability by following a schedule of system backups and database archive operations.
  • Conduct advanced hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
  • Develop performance and security plans for computers that meet the needs of network users.
  • Evaluate existing systems and plans long-term strategies.
  • Responsible for applying security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations.
  • Provide support to other teams, including the 24/7/365 Joint DoDIN Operations Center (JDOC) teams.
  • Collaborate with other teams to implement changes while following the established change management processes.
  • Ensure the resolution of Tier 3 hardware and software problems and coordinate as needed for vendor Tier 4 support.
  • Recommend technical solutions for Enterprise Infrastructure management, design, and operations.
  • Develops training materials on the proper use of hardware and software (TTPs, SOPs, KAs, etc).
  • Other duties as required.

Requirements:

  • 5+ years of experience with managing enterprise IT teams in geographically separated locations supporting Operations and Maintenance (O&M) of servers (physical and virtual), Operating Systems (Windows, Linux, etc), collaboration tools (SharePoint, Teams, Jabber), virtualization technology, software applications, scripting, SANs, and computer security in an enterprise.
  • Strong technical skills in MECM, including device management, application management, and software updates.
  • Experience with scripting languages such as PowerShell.
  • Familiarity with Windows deployment, patch management, and system imaging.
  • Excellent communication skills.
  • Strong problem-solving skills.
  • Commitment to continuous learning and keeping up to date with the latest MECM technologies and best practices.

Education and Certifications:

  • BA/BS (or equivalent experience) with 5+ years of experience.
  • DoD 8570 compliant: IAT Level II or III Baseline Certification, Computing Environment (CE) Certificate.
  • Microsoft Administrator Certification (MCSA, MCSE, DP-300, AZ-104, etc).
  • IT Service Management Certification (ITIL v4).

Clearance and Travel:

  • Must possess a fully adjudicated Top Secret clearance with the ability to obtain SCI.
  • 0% travel required.