Senior Event Manager| Iowa Events Center

3 weeks ago

Des Moines, Iowa, United States teamworkonline Full time

Overview

The Senior Event Manager will manage all aspects of assigned events from advance planning stages through the end of the event; train, schedule and supervise all event related staff, as well as oversee building security and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction.

This role pays a yearly wage of $50,000 to $60,000.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until Oct 24, 2024

Responsibilities

Responsible for planning, coordinating, and facilitating logistics of major events throughout the Iowa Events Center Ensuring accuracy of post-event billing of services and equipment charges.Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on contractual requirements. Ensure timely and accurate event information is delivered to the Finance Department for settlement/invoicing purposes. Work with sales managers in preparation of pre-booking cost estimates.Detail events for client approval and internal communication by creating Event Resumes in Momentus.Work with internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.Exercises discretion and utilizes independent decision-making during events that will best represent the Iowa Events Center and serve the client.Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner, including pyrotechnics and traffic control Advance and communicates all event information to appropriate departments and staff Be involved in the recruitment, interviewing, hiring, training, and scheduling event related staff.Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing Oversee all production, setup, event staff, event-related contract services Maintain communication with events team to ensure a flawless eventCreate work schedules for event and security staff, delegate assignments and review performance Responsible for the Events Department role in the execution of event contracts and rental agreements Act as facility manager on duty as required Communicate in a timely fashion all problems and propose solutions to the AGM and Director of Events.Receives and responds to complaints from tenants and the public or refers them to the Director of Events Prepares events reports noting attendance, times, significant problems, etc.Ensure collection of all payable by due datesFinalizes lessee requirements including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators)Coordinates effectively with other departments including Operations, Catering Sales, Engineering, etcMaintain superior interpersonal relations with clients, employees, management, contractors, and temporary employeesMust work on-site for assigned events, maintain excellent attendance, and contribute to a safe & healthy work environment. Recruit, interview, hire, train and schedule event related staffSchedule and monitor Manager on Duty ProgramWork with the Director of Event so develop departmental annual budgetOversee the interns in the Events department

Qualifications

Bachelor's degree from an accredited college or university with major course work in facility management, marketing, business administration or related field 4-6 years experience in event management in a stadium, arena, convention center or public assembly facility setting highly preferredProficient in use of Microsoft Office programs in a Windows format; experience with AutoCAD preferred Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment and relevant federal, state, and local regulations Ability to communicate clearly and concisely in the English language, both orally and in writingProduction experience involving concert set up, audio, video, lighting, and rigging preferred Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high-pressure environment Ability to work independently and as part of a teamMust be available to work a flexible schedule, including long shifts, early mornings, evenings, weekends and holidays as required

  • Guest Services Event Staff|Part-time| Iowa Events Center

    3 months ago

    Des Moines, Iowa, United States teamworkonline Full time

    OverviewA Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including;...

  • Guest Services Manager| Iowa Events Center

    4 weeks ago

    Des Moines, Iowa, United States teamworkonline Full time

    OverviewGuest Services Manager is responsible for scheduling and all departmental activities pertaining to Guest Services, Police, move in/out, and First Aid event staffing. Position is accountable for providing a safe and enjoyable arena environment for guests and staff and serves as on-site Manager for most events. Ensures that staff has appropriate...

  • Building Coordinator| Iowa Events Center

    1 month ago

    Des Moines, Iowa, United States teamworkonline Full time

    OverviewThe Building Coordinator is an event-driven support position that provides physical support and oversees projects and employee productivity in the areas of housekeeping, show care, room sets, event teardown, arena conversions, convention services, and grounds maintenance at the Iowa Events Center. The Building Coordinator leads small crews of part...

  • Premium Seating Coordinator| Iowa Events Center

    3 weeks ago

    Des Moines, Iowa, United States teamworkonline Full time

    OverviewUnder the direction of the Director of Partnerships, the Partnerships & Premium Seating Coordinator is responsible for supporting the partnerships team through the sales and partnership execution process by assisting in execution of sponsorships, assisting in the day-of-event premium seating experience, and helping to maintain and grow client...

  • Parking Lot Attendant|Part-time| Iowa Events Center

    3 months ago

    Des Moines, Iowa, United States teamworkonline Full time

    OverviewParking Attendant is an on-call, per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner. This employee must have excellent attendance to ensure the success of the Parking...

  • Catering Sales Manager| Iowa Events Center

    1 month ago

    Des Moines, Iowa, United States teamworkonline Full time

    OverviewThe Catering Sales Manager will be responsible for generating, managing and coordinating in-house catering sales and initiating, directing and implementing marketing functions. The Catering Sales Manager will also independently manage and oversee all aspects of in-house groups. This role will pay a salary of $45,000 to $50,000. For FT roles:...

  • Fundraising Event Coordinator

    1 week ago

    Des Moines, Iowa, United States Animal Rescue League Of Iowa Full time

    Position OverviewThe Animal Rescue League of Iowa is the state's largest nonprofit organization dedicated to animal welfare. We are excited to announce an opportunity for a Full-Time Event Associate to enhance our fundraising initiatives. This role is pivotal in orchestrating various events that directly contribute to our mission of alleviating animal...

  • Fundraising Event Coordinator

    1 week ago

    Des Moines, Iowa, United States Animal Rescue League of Iowa, Inc. Full time

    About Us:As the foremost nonprofit animal shelter in Iowa, we are dedicated to safeguarding animals and addressing the increasing need for animal control facility space. Our Mission:Our mission has significantly advanced with the launch of our state-of-the-art Animal Services facility. This expansive 21,850-square-foot center is designed to comply with the...

  • Event Planning Specialist

    1 week ago

    Des Moines, Iowa, United States Oak View Group Full time

    Company Overview:Oak View Group is a leading entity in venue development, management, and premium hospitality services tailored for the live event sector. We provide a comprehensive suite of solutions for a range of prestigious venues and collaborate with some of the most prominent arenas, convention centers, music festivals, performing arts venues, and...

  • Event Guest Services Representative

    1 week ago

    Des Moines, Iowa, United States Oak View Group Full time

    Join Our Guest Services TeamAre you detail-oriented and committed to delivering outstanding guest experiences? We are seeking a Guest Services Representative to enhance our operations at the Iowa Events Center. In this role, you will be essential in ensuring the well-being and satisfaction of attendees during various events.Key Responsibilities:Deliver...

  • Event Guest Services Representative

    1 week ago

    Des Moines, Iowa, United States Oak View Group Full time

    Welcome to Oak View GroupAre you detail-oriented with a strong commitment to delivering outstanding guest experiences? We are seeking a Guest Services Representative to enhance our operations at the Iowa Events Center. In this role, you will be instrumental in ensuring the comfort and safety of attendees during various events.Key Responsibilities:Deliver...

  • Event Guest Services Associate

    5 days ago

    Des Moines, Iowa, United States Oak View Group Full time

    Welcome to Oak View GroupAre you detail-oriented with a strong commitment to delivering outstanding guest experiences? We are seeking a Guest Service Attendant to enhance our operations at the Iowa Events Center. In this role, you will be instrumental in ensuring the safety and satisfaction of our attendees during various events.Key Responsibilities:Deliver...

  • Event Guest Services Representative

    4 days ago

    Des Moines, Iowa, United States Oak View Group Full time

    Welcome to Oak View GroupAre you detail-oriented with a strong commitment to delivering outstanding guest experiences? We are seeking a dedicated Guest Services Representative to enhance our operations at the Iowa Events Center. In this role, you will be instrumental in ensuring the comfort and safety of attendees during various events.Key...

  • Concessions Supervisor|Part-time| Iowa Events Center

    3 weeks ago

    Des Moines, Iowa, United States teamworkonline Full time

    OverviewThe Concessions Supervisor is responsible for overseeing the operation of the concession stands and warehouse areas including the cashiers, cooking, warehouse, and prep areas. The Concessions Supervisor will oversee stands cleanliness/neatness, product quality, customer service, stand safety, food safety, and alcohol service. Employee is also...

  • Event Beverage Specialist

    1 week ago

    Des Moines, Iowa, United States Oak View Group Full time

    Company Overview:Oak View Group is a premier organization specializing in venue development, management, and exceptional hospitality services within the live event sector. We provide a comprehensive suite of solutions for a variety of prestigious venues and a diverse clientele, including renowned arenas, convention centers, music festivals, performing arts...

  • Event Beverage Specialist

    5 days ago

    Des Moines, Iowa, United States Oak View Group Full time

    Company Overview:Oak View Group is a premier organization specializing in venue development, management, and high-end hospitality services within the live event sector. We provide a comprehensive suite of solutions for a diverse array of prestigious venues and a clientele that includes some of the most renowned arenas, convention centers, music festivals,...

  • Event Beverage Specialist

    1 week ago

    Des Moines, Iowa, United States Oak View Group Full time

    Company Overview:Oak View Group is a premier entity in venue development, management, and top-tier hospitality services within the live event sector. We provide an unparalleled, comprehensive solution set for a selection of world-class venues and a clientele that includes some of the most prominent arenas, convention centers, music festivals, performing arts...

  • Event Beverage Specialist

    5 days ago

    Des Moines, Iowa, United States Oak View Group Full time

    Company Overview:Oak View Group is a leading entity in venue development, management, and premium hospitality services tailored for the live event sector. We provide an unparalleled, comprehensive suite of solutions for a range of prestigious venues and a client base that includes some of the most prominent arenas, convention centers, music festivals,...

  • Event Beverage Specialist

    1 week ago

    Des Moines, Iowa, United States Oak View Group Full time

    Company Overview:Oak View Group is a premier organization specializing in venue development, management, and exceptional hospitality services tailored for the live event sector. We provide a comprehensive suite of solutions for a diverse range of world-class venues and a prestigious client list that encompasses some of the most renowned arenas, convention...

  • Event Beverage Specialist

    5 days ago

    Des Moines, Iowa, United States Oak View Group Full time

    Company Overview:Oak View Group is a premier entity in venue development, management, and high-end hospitality services within the live event sector. We provide a comprehensive suite of solutions for a diverse array of world-class venues and a distinguished clientele that includes some of the most prominent arenas, convention centers, music festivals,...