![Convergint Federal Solutions](https://media.trabajo.org/img/noimg.jpg)
Program Manager
1 month ago
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Program Manager to join our amazing culture. In this role, you will be responsible for setting up and managing programs for one or more of Convergint's global/enterprise accounts. Directs and supports the activities of multiple operation and sales teams delivering results for large, complex clients. Serves as a single point of coordination, facilitating all internal and external communications. Effectively drives operational excellence by exceeding customer expectations in the execution of projects, services, and advanced solutions. Provides leadership for Convergint teams and its' partners, ensuring customer satisfaction, financial performance, and account growth. As a Program Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on
Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Program Manager.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with "Our Training and Your Experience"
- Convergint's greatest strength is our people Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- Acts as a single point of coordination on individual accounts, responsible for providing regular and proactive communications for all operational activities.
- Learns the client's business by building strong relationships with key stakeholders, seeking to understand their structure and strategies. Translates the contributors of a successful partnership back to essential Convergint colleagues.
- Deploys standard processes and tools to achieve internal efficiencies. Drives consistency and alignment in execution of all Convergint services across multiple locations, regions, and countries.
- Documents and maintains the specifics for working with the customer in a dynamic, co-authored playbook.
- Ensures adherence to specific customer standards, industry best practices, code requirements and/or market regulations.
- Manages, oversees, and coordinates all operational aspects of enterprise customer engagements for specific accounts. Enforces program governance and the expectations of the customer with national/global teams and partners, so Convergint can be "our customer's best service provider".
- Serves as an advocate and liaison between the customer, colleagues, and partners. Engages additional resources and solutions to solve customer challenges, building confidence in Convergint as a trusted advisor.
- Introduces new service offerings and additional geographic support capabilities, while scaling the program to better manage the customer's needs.
- Delivers internal and customer facing business reviews on a consistent basis.
- Connects professional services with the client's technical teams, to maximize system uptime though regular monitoring of systems, preventative maintenance programs and life-cycle management.
- Demonstrates value through an understanding of technologies and services, supporting the sales teams to introduce innovative solutions to our customers.
- Maintains accountability for overall customer satisfaction and continuous improvement. Regularly seeks feedback to identify areas with issues and challenges. Clears roadblocks to ensure expectations and contractual requirements are met. Elevates issues by engaging leadership in an effective and timely manner.
- Monitors financial performance of accounts. Compiles reporting and performs data analysis to track overall business activities, trends, and anomalies to support business recommendations.
- Demonstrates leadership through mentoring, coaching and development of local/distributed colleagues. May manage direct reports.
- Annual Job Volume/Revenue Expectations: $5 - $10 Million.
- Performs other duties and responsibilities as requested or required.
What You'll Need
- Excellent organizational skills related to program/project management.
- Broad based industry and market knowledge of network and low voltage building systems.
- Strong proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Visio, and Project.
- Experience with Smartsheet and other workflow management tools.
- Exceptional written and oral communication skills, with ability to deliver presentations to multiple levels of an organization.
- Strong financial competencies.
- Conflict management skills with the ability to resolve differences.
- Confidence in contract negotiation and administration.
- Strong work ethic with personal motivation to function individually and part of a team.
- Adeptness to create internal and external organizational alignment through relationships, communicating vision and team building.
- Understanding of appropriate levels of protection regarding to customer personnel, information, and property, both real and intellectual.
- Accomplished leader to serve as a role model while guiding, developing, and mentoring others within the organization.
- Strategic thinker with analytical problem-solving aptitude and techniques.
- Established capabilities in implementing program deliverables, leveraging understanding of cultural differences in business practices for other regions or countries.
Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.We offer a variety of programs and exceptional benefits to all of our colleagues:
- Company Holidays and Paid Time Off
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan
- Corporate Social Responsibility Day
- And much more...
Requirements:
Education: Bachelor's degree in Engineering or related field, trade school or equivalent experience
Minimum Experience: 5 years of operations or project management experience required
- Certifications & Licenses: Project Management Institute (PMI) certification desirable; industry-specific certifications and/or required licenses required; must have valid driver's license.
Preferred Experience: (but not required):
- Professional experience in 1 or more of the following industries preferred: electronic security, fire alarm & life safety or building automation
- Previous leadership experience is desired
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
-
IT Program Manager
7 days ago
Phoenix, Arizona, United States Focused HR Solutions Full timeProgram LeadershipProvide strategic direction and leadership for multi-agency programs, ensuring alignment with organizational objectives and stakeholder priorities.Foster strong relationships with key stakeholders across participating agencies and partners, effectively managing expectations and resolving conflicts as they arise.Develop comprehensive project...
-
Program Manager
4 weeks ago
Phoenix, Arizona, United States American Express Full timeYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
IT Program Manager
7 days ago
Phoenix, Arizona, United States Irvine Technology Corporation Full timeSUMMARY STATEMENTThe IT Program Management Office is dedicated to ensuring the effective execution and oversight of IT projects and initiatives across various business units and IT sectors. The PMO is committed to maintaining project timelines, budgets, and delivering anticipated outcomes.The Program Manager 2 role within the IT Program Management Office...
-
Apprenticeship Program Manager
4 days ago
Phoenix, Arizona, United States Adams and Associates, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced individual to fill the position of Apprenticeship Coordinator at Adams and Associates, Inc. This role is a critical part of our team, responsible for managing and supervising our Advanced College Training program and all advanced training programs.Key ResponsibilitiesProgram Management: Oversee...
-
Bilingual Case Manager
7 days ago
Phoenix, Arizona, United States National Youth Advocate Program Full timeJob Overview About Us: The National Youth Advocate Program (NYAP) has been dedicated to supporting communities and individuals since its inception. With a commitment to growth, we continuously develop innovative programs to address the evolving needs of those we serve. Our focus encompasses four key areas: Prevention/Intervention, Positive Youth Development,...
-
Program Operations Manager
1 week ago
Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full timePosition Overview: Join a dedicated team committed to enhancing the lives of Arizonans through effective program management. The Arizona Department of Economic Security (DES) is seeking a skilled individual to take on the role of Program Administrator within the Long Term Care Ombudsman Program (LTCOP). This program is essential in supporting vulnerable...
-
IRA Program Manager
7 days ago
Phoenix, Arizona, United States Resource Innovations Full timeJob OverviewResource Innovations is on the lookout for a seasoned Inflation Reduction Act (IRA) Program Manager to be part of our expanding Government Services division. This role will concentrate on the effective initiation of IRA programs, particularly in the realms of Homes and HEEHRA, across various states. You will receive support from our senior...
-
IRA Program Manager
2 days ago
Phoenix, Arizona, United States Resource Innovations Full timeJob OverviewResource Innovations is on the lookout for a skilled Inflation Reduction Act (IRA) Program Manager to enhance our dynamic Government Services team. This role is pivotal in driving the successful initiation of IRA programs, specifically focusing on Homes and HEEHRA across various states. You will receive guidance from our senior leadership team,...
-
Program Management Specialist
7 days ago
Phoenix, Arizona, United States CBTS Full timePosition Overview:The Technical Program Manager at CBTS will play a pivotal role in overseeing and guiding the execution of complex technical initiatives. This position requires a strong foundation in both technology and management to ensure successful project delivery.Key Responsibilities:Lead and manage intricate technical projects from conception through...
-
EHS Program Manager
7 days ago
Phoenix, Arizona, United States Net2Source Inc. Full timeNet2Source Inc. is a prominent provider of workforce solutions with a worldwide reach. We are in search of a Site EHS Manager to enhance our operations in the Phoenix area. If you are dedicated to fostering a secure workplace and possess the requisite qualifications, we encourage you to consider this opportunity.Position Title: Site EHS ManagerLocation:...
-
EHS Program Manager
7 days ago
Phoenix, Arizona, United States Net2Source Inc. Full timeNet2Source Inc. is a prominent provider of workforce solutions with a worldwide reach. We are currently in search of a Site EHS Manager to oversee our operations in Phoenix, AZ. If you are dedicated to fostering a secure workplace and possess the required qualifications, we encourage you to consider this opportunity.Position Title: Site EHS ManagerLocation:...
-
Program Strategist and Manager
3 days ago
Phoenix, Arizona, United States Impetus Full timeWe are in search of an innovative Program Strategist and Manager to become a vital part of our organization. In this essential position, you will work closely with executive leadership to outline and implement strategic projects, ensure program management excellence, and lead our expanding GenAI initiative. Your outstanding communication and organizational...
-
IT Program Manager
7 days ago
Phoenix, Arizona, United States Irvine Technology Corporation Full timeSUMMARY STATEMENTThe IT Program Management Office is primarily tasked with ensuring the effective execution and oversight of IT projects and programs across various business units and IT departments. The PMO is dedicated to maintaining project timelines, budgets, and achieving desired outcomes.The Program Manager 2 role within the IT Program Management...
-
ECMO Program Manager
2 days ago
Phoenix, Arizona, United States Phoenix Children's Full timeAbout the Role:As an ECMO Program Manager at Phoenix Children's, you will be responsible for overseeing the operational and administrative activities of the Extracorporeal Life Support (ECLS) program. This includes planning, implementing, and monitoring the quality of services to achieve optimal patient outcomes.Key Responsibilities:Provide day-to-day...
-
Supervisory Management and Program Analyst
1 month ago
Phoenix, Arizona, United States Bureau Of Land Management Full timePlans and assigns work to be accomplished by subordinates, sets, and adjusts short-term priorities, and prepares schedules. Balances workload and provides advice, guidance, and direction on a wide range of administrative issues. Assesses and revises policies and procedures as needed to find ways to improve quality, timeliness, and efficiency of work....
-
Insurance Program Capacity Manager
7 days ago
Phoenix, Arizona, United States Mission Underwriters Full timeJob OverviewMission Underwriters is in search of a seasoned Insurance Program Capacity Manager to enhance our team. The ideal candidate will oversee the placement of third-party insurance and reinsurance capacity for our organization. This position demands a strategic and innovative thinker with a robust network in the insurance and reinsurance sectors,...
-
Manager of Energy Program Operations
2 days ago
Phoenix, Arizona, United States Resource Innovations Full timeJob OverviewResource Innovations is in search of a skilled Program Manager for Energy Programs to become a vital part of our expanding Government Services division. This role will focus on the effective implementation of energy initiatives aligned with the Inflation Reduction Act. You will collaborate closely with our senior leadership team, including the...
-
Program Strategist and Management Lead
3 days ago
Phoenix, Arizona, United States Centraprise Full timePosition: Program Strategist and Management LeadLocation: RemoteWe are looking for an innovative Program Strategist and Management Lead to join our team at Centraprise. In this crucial position, you will partner with executive leadership to outline and implement strategic objectives, enhance program management capabilities, and advocate for our expanding...
-
Housing Program Operations Manager
2 days ago
Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full timeJob Title: Housing Program ManagerCompany: Arizona Official Website of State of ArizonaResponsible for the oversight of the Arizona Housing Program (AHP) rental assistance and the statewide housing administration contract aimed at enhancing housing opportunities for members. This role includes ensuring adherence to program regulations through annual...
-
Housing Program Administration Manager
7 days ago
Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full timeJob Title: Housing Program ManagerCompany: Arizona Official Website of State of ArizonaResponsible for the oversight of the Arizona Housing Program (AHP) rental assistance and the Statewide Housing Administrator contract, aimed at enhancing housing availability for members through this vital resource. This role involves ensuring adherence to program...