![Tapestry](https://media.trabajo.org/img/noimg.jpg)
Store Manager
1 month ago
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Job Listing Detail
Retail Job Description
Reports to: General/District Manager Store Manager
Store Manager
Store Manager
Selling and Service
Understands organizational objectives and makes decisions that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Manages sales strategies, initiatives and growth across all categories
Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
Sales/productivity goals: sets and communicates goals for the team, tracks store's performance at all times and achieves sales through team
Productivity Management: holds the management team accountable for floor supervisor productivity, personal productivity and management contribution
Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives
Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Coaches team on how to incorporate trends into their selling experience with customers
Influences customer's purchase decisions by balancing patience and assertiveness
Sensitive to customer and team's needs and tailors approach by reading cues
Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking
Encourages team to build long-term relationships with customers to drive business
Develops both self and individual product knowledge skills and remains aware of current collections
Protects and drives the needs of the business at all times
Understands the positive sales impact staffing has on the business; recruits and hires accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Workplace and Environment
Creates enthusiasm and positivity for a shared vision and mission
Leads by example
Demonstrates confidence when leading the team and managing the store
Takes initiative; has a high level of ownership and accountability for results of self and others
Approaches challenges in direct and timely manner and takes action to course correct in the moment when appropriate
Builds trusting relationships with peers and team
Acts as advocate for the team and Brand
Is adaptable and flexible to change
Switches gears based on the needs of the business both seamlessly and pro-actively
Welcomes feedback and adapts behaviors as appropriate
Maintains a calm and professional demeanor at all times
Fosters an environment of teamwork and collaboration
Creates short and long-term strategies to achieve personal metrics and performance
Uses available resources to make informed decisions and takes appropriate partners when necessary
Utilizes Company tools to keep self-informed
Delegates and empowers others
Recognizes and values individual performance and communicates appropriately
Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development of staff
Resolves performance problems using appropriate communication, coaching and counseling techniques
Creates a talent bench strength by actively recruiting and interviewing candidates
Recruits, interviews, selects, on boards and retains top talent
Acknowledges and reinforces the importance of how all roles contribute to the success of the store
Operations
Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
Demonstrates strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
Writes schedules to maximize business by scheduling right people, right place, right time
Interacts and communicates with supervisor(s) on a regular basis to keep them informed
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools
Adheres to all retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals
Additional Requirements Experience: 1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Coach is an equal opportunity and affirmative action employer.
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Our Competencies for All Employees
- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at or
Visit Coach at
Work Setup
BASE PAY RANGE $68,000.00 TO $110,000.00
Click Here - U.S Coach Store Compensation & Benefits
-
Associate Store Manager
2 months ago
Sacramento, California, United States Levi Strauss Full timeJOB DESCRIPTIONYou're an original.So are we.We're a company of people who like to forge our own path.We invented the blue jean in 1873, and we reinvented khaki pants in 1986.We pioneered labor and environmental guidelines in manufacturing.And we work to build sustainability into everything we do.Our brands stand for freedom and self-expression around the...
-
Assistant Store Manager
3 months ago
Sacramento, California, United States Chico's FAS, Inc. - Retail Full timeWe are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...
-
Retail Store Manager
3 weeks ago
Sacramento, California, United States adidas Full timeAt adidas we have been challenging the status quo for 70 years and we're not done yet. We are calling all Store Managers who don't accept what "was" or what "is," but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture centered...
-
The North Face: Sr. Store Manager
2 months ago
Sacramento, California, United States VF Corporation Full timeSENIOR STORE MANAGERAs the Sr. Store Manager, you will provide leadership, direction, and development to the store staff and successfully execute company strategies to ensure a consistent peak brand experience. Your primary responsibilities as the Store Manager are to determine and maintain optimal staffing levels, recruit, hire, educate, and motivate a team...
-
Assistant Store Leader
6 days ago
Sacramento, California, United States Skechers U.S.A. Full timeSKECHERS JobID: JR107760 [ASM / Assistant Store Manager] As an Assistant Store Leader at Skechers, your responsibilities will include: Guiding the team to achieve and surpass sales objectives;Ensuring the store reflects an inviting atmosphere for customers through exceptional merchandising, clear signage, accurate pricing, and stunning visual...
-
Store Operations Team Member
1 day ago
Sacramento, California, United States Target Full timeStarting Hourly Rate: $16.75 USD per hour ABOUT TARGET As a prominent Fortune 50 company with a global workforce exceeding 400,000 team members, Target stands as a leading name in retail. Joining Target offers the chance to assist families in discovering the joy of everyday life. Our commitment to community engagement is integral to our identity, and we...
-
Store Operations Supervisor
6 days ago
Sacramento, California, United States Del Taco Full timePosition OverviewAs a Store Operations Supervisor, you will play a crucial role in enhancing the customer experience and leading your team to success. Your leadership will foster a positive atmosphere in our restaurants, promoting enthusiasm and motivation among team members.Key ResponsibilitiesAssist the General Manager in overseeing daily operations,...
-
Retail Manager
1 month ago
Sacramento, California, United States Volcom Full timeFrom boutique-brand culture to big-box retail, Liberated Brands thinks differently and has global scale servicing over 60+ countries. With over three decades of experience in brand-building, we are enhancing what a full-service license model can look like. We focus on the fundamentals of designing, producing, distributing, and marketing our brands and...
-
Store Operations Associate II
6 days ago
Sacramento, California, United States Blue Diamond Growers Full timePosition Overview:The Retail Associate II role involves delivering exceptional customer service to patrons, growers, and employees visiting the Blue Diamond Nut & Gift Shop. This position includes operating the cash register, managing financial transactions, and assisting customers with their purchases to ensure a satisfying shopping experience.Key...
-
Regional Loss Prevention Manager
7 days ago
Sacramento, California, United States Saks Fifth Avenue OFF 5TH Full timeOverview:Saks OFF 5TH stands as the leading luxury off-price retailer, boasting over 100 locations across the U.S. and Canada, along with a robust online presence. The company is dedicated to offering top-tier fashion brands at exceptional prices through its expertise in merchandise, unmatched brand access, and a seamless integration of e-commerce and...
-
Assistant Retail Manager
6 days ago
Sacramento, California, United States 5.11 Tactical Full timePOSITION OVERVIEW:We are a leading brand in the tactical apparel and gear industry, committed to providing high-quality products for demanding missions. Our focus on innovation and operator-led product development has established us as a trusted name among professionals in law enforcement and other fields.ROLE SUMMARY:We are currently seeking a dedicated and...
-
Lead Retail Operations Manager
6 days ago
Sacramento, California, United States Hobby Lobby Full timeJoin a reputable organization that values its workforce. Hobby Lobby is recognized for its commitment to providing a competitive wage that exceeds the federal minimum, ensuring that employees are well taken care of. If you are seeking a fulfilling role, consider the responsibilities of a Senior Assistant Manager: Engagement: Actively participate in the...
-
Operations Manager for Pizza Franchise
1 day ago
Sacramento, California, United States Domino's Franchise Full timeJob OverviewCompany OverviewNorthcentral Pizza operates a growing network of 25 Domino's Franchise locations.Opportunities for GrowthWe offer numerous avenues for advancement, professional development, and promotion. As an Operations Manager, you can anticipate competitive compensation, benefits, and vacation time.Position SummaryYou have a natural talent...
-
Litigation Case Manager
1 day ago
Sacramento, California, United States Jobot Full timeAbout Jobot:Established in 1999, Jobot is dedicated to offering personalized service and exceptional legal support to our clients. We focus on understanding the unique needs of our clients to provide customized legal solutions that drive their success.Why Join Us: Competitive salary packages Opportunities for career advancement Comprehensive benefits...
-
Automotive Body Shop Manager
24 hours ago
Sacramento, California, United States Mobile Auto Solutions, LLC Full timeCompany: Mobile Auto Solutions, LLCWELCOME TO MOBILE AUTO SOLUTIONS, LLCOur Team Members Drive Us Mobile Auto Solutions, LLC is a prominent player in the automotive repair industry. With a strong commitment to excellence, our dedicated team is focused on delivering exceptional service to every customer.We are excited to present an opportunity for a talented...
-
Senior Manager of Retail Operations
6 days ago
Sacramento, California, United States Connected Careers Page Full timeJob OverviewCompany BackgroundConnected International, Inc. (Connected Cannabis Co.) stands as a premier vertically integrated cannabis enterprise, recognized for its excellence in breeding, cultivation, manufacturing, and distribution of high-quality cannabis products. With a robust operational footprint across California, Arizona, and Florida, we have...
-
Inventory Management Specialist
2 days ago
Sacramento, California, United States General Produce Distribution Company, Llc Full timeCompany Overview:We are a prominent distribution center focused on fresh produce, dedicated to providing top-notch products to our clientele. Our facility operates in a vibrant and fast-paced setting where precision and efficiency are paramount.Position Summary:We are in search of a meticulous and committed Inventory Management Specialist to enhance our...
-
Retail Operations Leader
6 days ago
Sacramento, California, United States Ross Stores, Inc. Full timeLead and Inspire a High-Performing Retail Team at Ross Stores, Inc. As a Retail Operations Leader, you'll play a pivotal role in driving success within our dynamic retail environment. You'll be responsible for overseeing all aspects of store operations, ensuring exceptional customer service, and fostering a positive and productive work culture. Key...
-
Retail Operations Supervisor
7 days ago
Sacramento, California, United States Ross Full timeGENERAL OVERVIEW: The Retail Operations Supervisor is accountable for overseeing and managing various aspects of store operations as delegated by the Store Manager. This role involves adhering to company policies concerning customers, team members, and product presentation. The Supervisor is expected to acquire comprehensive knowledge of all operational...
-
Senior Case Manager
6 days ago
Sacramento, California, United States Sutter Health Full timeOrganization:SCAH-Sutter Care at Home - ValleyPosition Overview:An experienced Registered Nurse (RN) tasked with the comprehensive management of patient care, including the delivery of direct services while adhering to a designated productivity standard. This role involves planning, organizing, and directing all patient care activities for individuals within...