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Regional Loss Prevention Manager

2 months ago

Sacramento, California, United States Saks Fifth Avenue OFF 5TH Full time
Overview:
Saks OFF 5TH stands as the leading luxury off-price retailer, boasting over 100 locations across the U.S. and Canada, along with a robust online presence. The company is dedicated to offering top-tier fashion brands at exceptional prices through its expertise in merchandise, unmatched brand access, and a seamless integration of e-commerce and physical stores.

Position Summary:
The Regional Loss Prevention Manager (RLPM) oversees multiple retail locations, ensuring comprehensive management and accountability for all Loss Prevention operations within the designated stores.

It is imperative that all corporate policies, as well as local, state, and federal regulations, are strictly followed during internal and external theft investigations.

The RLPM is responsible for maintaining compliance with company standards and ensuring readiness for internal audits. Additionally, safeguarding the physical security of the premises and all assets is a key responsibility.

Key Responsibilities:
- Proactively identify and rectify control weaknesses that may lead to potential losses for the organization.
- Establish a strong ethical framework and promote the core values of the company among staff and store teams.
- Conduct regular visits to stores to assess Loss Prevention standards and ensure that identified issues are addressed promptly.
- Collaborate closely with the Corporate Investigations Manager and Regional Director of Loss Prevention to swiftly identify and resolve internal dishonesty matters through thorough investigations.
- Maintain confidentiality regarding all investigative processes.
- Oversee the planning, execution, and reconciliation of the annual inventory process within the district.
- Provide ongoing oversight of shortage control measures throughout the year to ensure data accuracy and integrity.
- Partner with Store Operations Teams to ensure that receiving and processing practices align with Loss Prevention guidelines to minimize loss exposure.
- Gather feedback from store personnel and develop localized strategies to address inventory shortages based on analysis of results.
- Ensure consistent execution of the Shortage Reduction Commitment program by all responsible parties.
- Foster awareness regarding inventory shortage results and strategic initiatives across the organization.

Collaboration and Support:
- Work in tandem with Senior Store Leadership to support strategic business initiatives while minimizing risk exposure.
- Collaborate with the management team to develop solutions that balance the needs of Loss Prevention with sales objectives.
- Ensure the highest levels of security and accountability in sensitive areas such as Fine Jewelry and Cash Offices.
- Guarantee that security personnel are adequately trained to meet the store's needs and adhere to established standards.
- Maintain open communication with the Regional Director of Loss Prevention regarding any issues or concerns.

Team Development:
- Identify, recruit, and onboard new Loss Prevention talent as necessary.
- Ensure that all team members complete required training and receive appropriate guidance to fulfill their roles effectively.
- Mentor and develop Loss Prevention staff to enhance productivity, retention, and engagement.
- Oversee the execution of the floor ownership program and conduct performance evaluations for team members.
- Approve all Loss Prevention case files and manage the prosecution process for external cases.
- Ensure that legal requests for information are directed to the appropriate departments.
- Build and maintain positive relationships with law enforcement and prosecuting authorities.

Equipment and Safety Management:
- Partner with Corporate Loss Prevention to address equipment needs while adhering to budget constraints.
- Ensure prompt resolution of equipment repair issues and maintain testing and maintenance of security systems.
- Guarantee a safe working environment for associates and a secure shopping experience for customers.
- Conduct safety inspections and communicate any issues to Senior Management.
- Collaborate with local authorities to ensure compliance with building codes and safety regulations.

Performance Metrics:
- Achieve shortage results below company standards in all assigned locations.
- Maintain staff productivity and audit levels in accordance with company expectations.
- Foster professional development among staff across all locations.

Qualifications:
- Education: College degree preferred; High School diploma or equivalent required.
- Experience: Minimum of 7 years in retail Loss Prevention, with at least 3 years in a management role. Multi-unit experience is preferred.
- Skills: Excellent communication, organizational, and interpersonal skills; strong problem-solving abilities; capacity to manage multiple priorities.
- Competencies: Strong leadership, analytical, and critical thinking skills; familiarity with retail security systems and productivity software.

Compensation:
The expected salary range for this position is between $80,000 and $95,000 annually, with variations based on individual factors such as market location, job-related knowledge, skills, and experience. The total compensation package may also include a comprehensive benefits package for eligible full-time employees, including medical, dental, and vision coverage, as well as an employee discount and other perks.

Company Culture:
At Saks OFF 5TH, we value diversity and strive to create an inclusive environment free from harassment and discrimination. We celebrate our differences and believe they contribute to our strength and growth as a company.