Coordinator, Ticketing Operations

1 month ago


Chicago, Illinois, United States teamworkonline Full time
Job Title

Ticketing Operations Coordinator

About the Role:

A rewarding opportunity is available as a Ticketing Operations Coordinator within the Revenue department. In this role, you will collaborate with the Director of Ticket Operations to provide essential support to the Ticket Sales and Service team at our vibrant office located in the United Center.

Key Responsibilities:
  • Process and distribute paid and complimentary ticket requests across the organization.
  • Facilitate payments and event planning for Blackhawks games and other events.
  • Create and manage various events and promotional offerings.
  • Ensure precise execution of all event details and ticket information.
  • Generate daily reports and track CRM activities.
  • Assist with customer service and problem-solving at the box office.
  • Support the VP of Ticketing with internal ticket inquiries.
  • Other duties as assigned.
Requirements:
  • Bachelor's degree or equivalent work experience.
  • Prior experience in customer service within sports, hospitality, or live events.
  • Strong attention to detail and communication skills.
  • Proficiency in MS Office, ticketing systems, and CRM platforms.
  • Ability to multitask and meet deadlines.
  • Willingness to work flexible hours according to game schedules.
  • Aptitude for problem-solving in a dynamic environment.
  • Demonstrated commitment to driving results and upholding core values.
About the Company:

Join the Chicago Blackhawks, a historic NHL team with a rich legacy dating back to 1926. As six-time Stanley Cup Champions, the Blackhawks are dedicated to pushing the boundaries of hockey and creating innovative fan experiences both in and out of the arena. Upholding core values of integrity, empathy, and collaboration, the team is deeply committed to serving the Chicago community through various initiatives and partnerships.

The Chicago Blackhawks are constantly evolving and expanding their impact, including initiatives to honor Black Hawk's legacy and support Native American communities. Through partnerships and collaborations, they strive to make meaningful contributions and foster inclusivity for all.

The Chicago Blackhawks is an equal opportunity employer promoting diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on personal characteristics.



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