Current jobs related to Client Operations Coordinator - Chicago, Illinois - #TeamGoHealth

  • Client Engagement Coordinator

    1 week ago

    Chicago, Illinois, United States Safer Foundation Full time

    Job SummaryThe Safer Foundation is seeking a highly motivated and detail-oriented Client Engagement Coordinator to join our team. As a key member of our Working 4 Peace team, you will be responsible for managing the day-to-day operations of the Client Engagement Specialist for all Safer Counseling and Wellness Center locations. This includes ensuring that...

  • Client Advocate and Solutions Coordinator

    2 days ago

    Chicago, Illinois, United States Citigroup Inc Full time

    Citigroup Inc. is seeking a seasoned professional to fill the role of Client Advocate and Solutions Coordinator.The ideal candidate will have a strong background in operations, compliance, and sales referral, with experience in delivering wealth management services to clients. This role is responsible for managing and executing client transactions, ensuring...

  • Seasonal Client Experience Coordinator

    1 month ago

    Chicago, Illinois, United States Cartier Full time

    Job MissionAt Cartier, we are committed to delivering exceptional client experiences that exceed our clients' expectations. As a Seasonal Client Experience Coordinator, you will play a vital role in supporting the execution of our client experience strategy and identifying opportunities for improvement in our boutiques.Key ResponsibilitiesCreate personalized...

  • Client Services Coordinator

    1 month ago

    Chicago, Illinois, United States 16 On Center HQ Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Services Coordinator to join our team at 16 On Center HQ. As a key member of our Client Services team, you will play a crucial role in supporting the development and management of company-wide client partnerships and activations.Key ResponsibilitiesCoordinate and support the onboarding...

  • Client Services Coordinator

    2 months ago

    Chicago, Illinois, United States 5H2 Hub International Midwest Limited Full time

    About 5H2 Hub International Midwest LimitedJoin 5H2 Hub International Midwest Limited, a leading player in the insurance brokerage industry, dedicated to delivering customized insurance solutions that provide our clients with peace of mind. Our North American team comprises professionals who are esteemed for their contributions to the insurance sector.Why...

  • Client Services Coordinator

    2 months ago

    Chicago, Illinois, United States 5H2 Hub International Midwest Limited Full time

    About 5H2 Hub International Midwest LimitedBecome a part of 5H2 Hub International Midwest Limited, a leading player in the insurance brokerage industry, dedicated to delivering customized insurance solutions that provide our clients with confidence and security. Our North American team comprises professionals esteemed for their contributions to the insurance...

  • Seasonal Client Experience Coordinator

    2 months ago

    Chicago, Illinois, United States Cartier Full time

    Job MissionAt Cartier, we are committed to delivering exceptional client experiences that exceed our clients' expectations. As a Client Experience Coordinator, you will play a critical role in supporting the execution of our client experience strategy and identifying opportunities for improvement in our boutiques.Key ResponsibilitiesCreate personalized...

  • Client Services Coordinator

    2 months ago

    Chicago, Illinois, United States 5H2 Hub International Midwest Limited Full time

    About Us at 5H2 Hub International Midwest LimitedJoin 5H2 Hub International Midwest Limited, a prominent player in the insurance brokerage industry, dedicated to delivering customized insurance solutions that provide our clients with peace of mind. Our North American team comprises professionals recognized for their commitment to excellence within the...

  • Client Services Coordinator

    7 days ago

    Chicago, Illinois, United States CBRE Full time

    About the Role:As a Client Services Coordinator at CBRE, you will be responsible for providing general administrative support to an office or group of sales professionals. This includes preparing proposals, presentations, and communications materials, as well as coordinating the distribution of internal and external marketing information.Key...

  • Client Services Coordinator

    2 months ago

    Chicago, Illinois, United States 5H2 Hub International Midwest Limited Full time

    About 5H2 Hub International Midwest LimitedBecome a part of 5H2 Hub International Midwest Limited, a leading entity in the insurance brokerage sector, dedicated to delivering tailored insurance solutions that ensure our clients' peace of mind. Our North American team comprises professionals esteemed for their contributions to the insurance industry.Why Join...

  • Seasonal Client Experience Coordinator

    1 month ago

    Chicago, Illinois, United States Cartier Full time

    Job MissionAt Cartier North America, we are committed to delivering exceptional client experiences that exceed expectations. As a Seasonal Client Experience Coordinator, you will play a vital role in supporting the execution of our client experience strategy and identifying opportunities for improvement in our boutiques.Key ResponsibilitiesDeliver...

  • Seasonal Client Experience Coordinator

    1 week ago

    Chicago, Illinois, United States Cartier Full time

    Job MissionAt Cartier North America, we are committed to delivering exceptional client experiences. As a Seasonal Client Experience Coordinator, you will play a vital role in supporting the execution of our client experience strategy, identifying opportunities for improvement, and upholding our values and standards. In partnership with boutique management,...

  • Seasonal Client Experience Coordinator

    1 month ago

    Chicago, Illinois, United States Cartier Full time

    Job MissionAt Cartier, we are committed to delivering exceptional client experiences that exceed our clients' expectations. As a Client Experience Coordinator, you will play a key role in supporting the execution of our client experience strategy and identifying opportunities for improvement in our boutiques.Key Responsibilities• Create exceptional client...

  • Operations Coordinator

    2 weeks ago

    Chicago, Illinois, United States Beth Interactive Full time

    About the RoleBeth Interactive is seeking a highly organized and detail-oriented Operations Coordinator to support business operations. As a key member of our team, you will be responsible for providing administrative support, managing office operations, and ensuring the smooth day-to-day functioning of our business.Key ResponsibilitiesProvide administrative...

  • Client Services Coordinator

    3 days ago

    Chicago, Illinois, United States CBRE Full time

    About the Role:We are seeking a highly organized and detail-oriented Client Services Coordinator to provide administrative support to our office or group of sales professionals.This role involves preparing proposals, presentations, and communications materials, as well as coordinating the distribution of internal and external marketing information.Key...

  • Operations Coordinator

    3 days ago

    Chicago, Illinois, United States Illinois Network of Charter Schools Full time

    Job Title: Operations CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Operations Coordinator to support our office and Executive team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with all levels of clients, including executives and school leaders.Key...

  • Security Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States Halo Security Group Full time

    Job DescriptionAt HALO, we are seeking a highly skilled and organized Security Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for managing the scheduling and dispatching of security officers to ensure timely and efficient coverage across all client sites.Key Responsibilities:Shift Scheduling &...

  • Operations Coordinator

    2 weeks ago

    Chicago, Illinois, United States Beth Interactive Full time

    About the RoleBeth Interactive is seeking a highly organized and detail-oriented Operations Coordinator to support business operations. As a key member of our team, you will work closely with the COO to ensure the smooth execution of daily tasks and projects.Key ResponsibilitiesOffice Management: Coordinate team travel, plan and execute team events, manage...

  • Client Services Coordinator

    1 month ago

    Chicago, Illinois, United States Illinois Housing Development Full time

    Job Title: Client Services Coordinator IAt the Illinois Housing Development Authority, we are seeking a highly organized and detail-oriented Client Services Coordinator I to join our team. This role is responsible for coordinating the loan closing process from initial financial closing through final construction completion.Key Responsibilities:Manage records...

  • Client Services Coordinator

    4 weeks ago

    Chicago, Illinois, United States Illinois Housing Development Full time

    Job Title: Client Services Coordinator IAt the Illinois Housing Development Authority, we are seeking a highly organized and detail-oriented Client Services Coordinator I to join our team. This role is responsible for coordinating the loan closing process from initial financial closing through final construction completion.Key Responsibilities:Manage records...

Client Operations Coordinator

2 months ago

Chicago, Illinois, United States #TeamGoHealth Full time

Company Overview:
GoHealth stands as a premier health insurance marketplace and a digital health entity focused on Medicare.

Our highly skilled licensed insurance agents provide tailored, multi-tiered guidance to Medicare consumers, assisting them in navigating their enrollment journeys and empowering them to select the most suitable plans and carriers for their healthcare needs.

Leveraging extensive industry knowledge, data science, and machine learning, along with significant investments in proprietary technology, we help consumers cut through the complexities of health insurance and enroll with confidence.


Why Consider This Opportunity:

As a frontrunner in the Medicare sector, we are dedicated to not just adapting to change but actively driving it to meet the intricate needs of our consumers.

We seek to hire risk-takers, innovators, and collaborators who are committed to creating personalized and simplified healthcare solutions for our beneficiaries.


Our #TeamGoHealth members are integral to our success; hence, we prioritize discovering top-tier talent and ensuring that every team member has access to the development tools and support necessary for professional growth.


We recognize that many candidates may not meet every requirement listed; statistics indicate that women and underrepresented groups often apply only if they fulfill 100% of the qualifications. We encourage you to break that trend and consider applying.



Role Overview:


The Operations Support Specialist is responsible for monitoring agent certifications, sending reminders, guiding employees on current requirements and timelines, and providing resources and assistance to ensure timely completion.

This position communicates essential information regarding agent training initiatives, process updates, and company-wide initiatives aligned with strategic objectives, while also managing KPIs, troubleshooting IT issues, and promoting cultural initiatives.


Team Dynamics:


The GoHealth Customer Operations team engages with a vast number of GoHealth members, aiming to enhance member experience and satisfaction with the products acquired through GoHealth.


Key Responsibilities:
• Direct agents to appropriate resources for certification completion.

• Address technical issues, oversee system downtimes, and manage IT-related inquiries and ticket submissions.


• Provide hourly KPI updates to designated sales leadership, prepare ad-hoc management reports as needed, and offer metrics and feedback related to strategic project completion.

• Act as the communication liaison among various strategy groups, delivering certification, training, and event reminders for agents.

• Maintain and update company databases and MS Teams channels, communicating training schedules to support staff development.

• Promote participation in cultural initiatives through informational emails and reminders about upcoming events.

• Draft and deliver communications regarding the Sales Process, AwardCo updates, corporate contests, and other relevant initiatives.

• Serve as the administrator for password resets across various systems.

• Perform other duties as assigned.

Qualifications:
• High school diploma

• Proficiency in MS Office, including Word and Outlook

• Ability to work independently and collaboratively

• Strong written and verbal communication skills

• Self-motivated with the capability to identify needs and take appropriate actions

Preferred Qualifications:
• Experience with Excel

• Familiarity with Jira

• Background in healthcare

Benefits:
• Open vacation policy.

• 401k program with company match.

• Comprehensive medical, dental, vision, and life insurance benefits.

• Flexible spending accounts.

• Subsidized gym memberships.

• Subsidized lunch program.

• Commuter and transit benefits.

#J-18808-Ljbffr