Account Manager
2 months ago
Phoenix, AZ, USA ● Sacramento, CA, USA ● San Francisco, CA, USA ● Walnut Creek, CA, USA Req #2285
Thursday, July 11, 2024At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.
As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at >.
SUMMARY
Responsible for collaborating with Account Executives on the development and execution of client centered strategies. Collaborates on a book of business and contributes to the work of a multi-disciplined service team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Exhibits proven competence in all Account Associate III duties and knowledge requirements;
• Collaborates with Account Executives to service book-of-business;
• Assists in team mentorship program;
• Participates in team selling process including finalist interviews and RFP responses;
• Exhibits competency with the Affordable Care Act (ACA);
• Receives and responds to client inquiries including benefit and claim questions and issues;
• Reviews client coverage contracts and amendments for accuracy;
• Promotes professional image of Alliant (both internal and external);
• Acts as liaison between client and carrier;
• Manages and negotiates third party vendor relationships and contracts on behalf of the client;
• Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor's degree or equivalent combination of education and experience
6 - 8 years related work experience
Valid insurance license
Must continue to meet Continuing Education requirements for license renewal
Baseline understanding of self-insurance and alternative funding arrangements
High level of Employee Benefits product and benefit administration knowledge
SKILLS
Excellent verbal and written communication skills
Excellent customer service skills, including telephone and listening skills
Great leadership, problem solving and time management skills
Good presentation skills and ability to conduct open enrollment meetings
High attention to detail
Ability to prioritize work for multiple projects and deadlines
Ability to work within a team and to foster teamwork
Proficient in Microsoft Office Suite
#LI-AQ1
We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the "Apply Now" button.
Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.
If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at and let us know the nature of your request and contact information.
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