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Learning and Design Manager
4 months ago
Description
IntroductionDo you have the career opportunities as a Learning and Design Manager you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nations leading provider of healthcare services, HCA Healthcare.
BenefitsHCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a Learning and Design Manager where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise
Job Summary and QualificationsThe role of the Clinical Transformation and Innovation (CT&I) Learning and Design Manager is to manage the day to day operations of CT&I Education and Training specifically the design, development and evaluation of creative and engaging learning programs that provides a wide variety of development & learning experiences that support initiatives, products, and features of the CT&I team and it's stakeholders. This role works collaboratively with the interprofessional team to identify gaps in understanding and the competency needed for project specific performance. This role operates as a member of a cross functional team under the strategic leadership of the AVP and Director for Interpofessional Education and Training to support activities of the team in meeting the professional development needs that are aligned with the strategic agenda of CT&I
Duties and Responsibilities:
- Utilizes established educational strategies for both competency-based, operational-based, and orientation based (clinical and non clinical) education initiatives.
- Meets with key internal customers throughout the organization to understand learning needs, complete prioritize requests, and propose solutions to learning needs.
- Analyze, design and develop training initiatives for various groups, including leadership teams and end-users using a wide variety of cutting edge delivery methods which may include but not limited to instructor-led, train-the-trainer, virtual classroom, simulation, web-based methodologies, and audio visual videos.
- Participates in reporting on Learning and Development metrics and activities, including recent and upcoming programs as well as internal customer requests.
- Maintains existing learning assets in response to product enhancements and evaluative feedback
- Cultivate relationships among the HCA professional development and community while fostering relationships with both internal and external clients.
- Assists with creation of presentations for both internal and external audiences
- Practices and adheres to the Behavioral Norms, Company's "Code of Conduct" philosophy and "Mission and Value Statement" Of HCA
- Serves on CT&I Committees and participates in all activities related to readiness, planning, and implementation.
- Travel is required including Corporate, Regional and facility site visits. Up to 25%.
Education:
- Undergraduate degree required
- Specialty skills in educational design, development, implementation and evaluation required
- Masters degree in healthcare, education/training, or related domain preferred
Knowledge, Skills, Abilities, Behaviors:
- Education content design and development
- Communication – impactful presentation skills, including clear and concise verbal and written communication.
- Adaptability – ability to maintain effectiveness when experiencing major changes in work tasks and/or work environment; adjusts effectively to rapidly changing work structures, processes, requirements and cultures. Ability to give and received constructive criticism.
- Energy – consistently maintains high levels of activity and productivity while sustaining long working hours when necessary; operates with vigor, effectiveness, flexibility, and determination over extended periods of time.
- Contribution to Team Success – actively participates as a member of a team to move toward the completion of goals.
- Tactical Execution – demonstrates personal ownership of tasks and follows through to drive and accountability to obtain results.
- Functional Knowledge – general understanding and knowledge of healthcare operations, adult learning principles and instructional design/development techniques including distance learning methodologies.
- Organization – proactively prioritizes needs and effectively manages timelines and resources.
- Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
- Technology Skills – demonstrates strong proficiency in Microsoft applications including Outlook, Word, Excel and PowerPoint; experience in using web-based development and authoring products such as learning management systems,; ability to learn new systems and technology quickly.
- Stress Tolerance – maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and the organization.
- Resilience– Because of the high stakes attached to each initiative that is being tracked, and by virtue of the high level of accountability that is expected of each player, the atmosphere in which this role works is one of high pressure and high expectations.
Outcomes:
- Standardization of operational processes.
HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Interprofessional Collaboration Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
