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Supervisor, Clinical Operations
1 month ago
Full Time
5 Bucknam Rd.
Professional - Clinical
Day Shift
- Position Summary
- This position is responsible for supervising MA staff within the practice.
- Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: Must be a graduate from an accredited Medical Assistant program.
- License/Certifications: Current credentialing as a Certified Medical Assistant or Registered Medical Assistant required. Current BLS certification.
- Experience: Five years of experience working in a multi-physician medical practice. as a medical assistant. Supervisory experience preferred. Proven experience in a customer service environment.
- Comprehensive knowledge of clinical practices and standards, medical procedures, tests, and clinical/clerical skills necessary to perform all functions and assist physicians. Knowledge of pharmacology is desirable.
- Interpersonal and communication skills necessary to interact effectively with patients, families, and other health care providers.
- Analytical ability sufficient to identify patients at risk and initiate appropriate action.
- Ability to identify potential crisis situations involving patients and/or families, and to plan strategies for managing these situations when they arise.
- Analytical ability required gathering and interpreting information necessary to resolve problems in an accurate and timely manner. Ability to concentrate and pay close attention to detail.
- Proficient computer skills, including but not limited to Microsoft Office suite applications such as Word and Excel.
- Strong communication and organizational skills.
- Skills in planning, organizing, delegating and supervising.
- Ability to maintain a professional manner even under stressful situations.
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