Supervisor, Clinical Operations

1 month ago


Portland, Maine, United States Maine Health Full time

Full Time

5 Bucknam Rd.

Professional - Clinical

Day Shift

  • Position Summary
  • This position is responsible for supervising MA staff within the practice.
  • Required Minimum Knowledge, Skills, and Abilities (KSAs)
  • Education: Must be a graduate from an accredited Medical Assistant program.
  • License/Certifications: Current credentialing as a Certified Medical Assistant or Registered Medical Assistant required. Current BLS certification.
  • Experience: Five years of experience working in a multi-physician medical practice. as a medical assistant. Supervisory experience preferred. Proven experience in a customer service environment.
  • Comprehensive knowledge of clinical practices and standards, medical procedures, tests, and clinical/clerical skills necessary to perform all functions and assist physicians. Knowledge of pharmacology is desirable.
  • Interpersonal and communication skills necessary to interact effectively with patients, families, and other health care providers.
  • Analytical ability sufficient to identify patients at risk and initiate appropriate action.
  • Ability to identify potential crisis situations involving patients and/or families, and to plan strategies for managing these situations when they arise.
  • Analytical ability required gathering and interpreting information necessary to resolve problems in an accurate and timely manner. Ability to concentrate and pay close attention to detail.
  • Proficient computer skills, including but not limited to Microsoft Office suite applications such as Word and Excel.
  • Strong communication and organizational skills.
  • Skills in planning, organizing, delegating and supervising.
  • Ability to maintain a professional manner even under stressful situations.


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