Rheumatology Clinical Account Specialist

2 months ago

Rochester, New York, United States UCB Full time

Make your mark for patients

To strengthen our Rheumatology Sales Team, we are looking for a talented individual to fill the position of: Rheumatology Clinical Account Specialist –Rochester/ Syracuse.

As an Rheumatology Clinical Account Specialist (CAS) you will be responsible for driving demand for the assigned product, by reinforcing the clinical features of the product and UCB value within an assigned territory; engaging and building relationships with clinical decision makers and office support staff to create the best experiences for patients living with severe immunologic diseases who are treated in the home care setting.

You like to work in an environment where you can:

  • Attain sales goals and objectives by product volume as well as other key accountabilities such as reach/frequency with assigned call plan stakeholders
  • Develops a strong understanding and awareness of the patient journey of care, including the unique needs of patients within the at-home care setting.
  • Work within the prioritized customer call plan to establish professional working relationships with HCP and support staff.
  • Offer an outstanding patient experience with our product by communicating clinical information on assigned UCB product and relevant patient support services


You will contribute by:

  • Establishing an understanding of the local ecosystems, including the payor environment, including pharmacy benefits; demonstrating the ability to successfully navigate the complexities of local care delivery systems and models, comprised of multiple payers, with varying degrees of restriction and barriers to patient access for the assigned UCB product.
  • Maintaining a thorough understanding of the competitive market place and drivers of prescriber decisions.
  • Demonstrating consistent application of the UCB Patient Value Strategy principles by establishing collaborative and team oriented working relationships, integrating with local UCB ecosystem business partners, in a matrix environment encompassing Field Reimbursement Managers, Immunology Clinical Account Specialist, Partnership Leads, Regional and National Account Executives and Medical Science Liaisons
  • Knowing when and how to bring in the right expertise at the right time from other UCB matrix roles based on the customer need or opportunity at hand
  • Conducting account related activities such as profiling, call planning, reviewing UCB sales data, related to at-home administration with assigned stakeholders

Interested? For this position you'll need the following education, experience and skills:
Minimum Qualifications:

  • Bachelor's degree BA/BS
  • 3 + years direct selling experience to healthcare professionals in the pharmaceutical, biotech, device or healthcare industry
  • Must have a valid US Driver's License and with no more than 3 moving violations in the past 2 years
  • Must reside within assigned territory

Preferred Qualifications:

  • Experience selling injectable products
  • Experience in calling on Rheumatologists
  • Discussing therapeutic strategies to inform and influence decision makers
  • Developing and applying clinical and business expertise, and effective selling skills
  • Executing marketing strategies at the local level
  • Demonstrated understanding of managed care landscape and how it influences/impacts business

Why you should apply
At UCB, we strive to attract passionate and outstanding talents who thrive on change and are ready to bring real value to patients. Working for us you'll discover a place where you can grow and express your full potential. We place an emphasis on innovation, collaboration and impact. Through meaningful recognition and a motivating work atmosphere, we aim to provide an optimal experience by caring about and valuing our employees – just as we do for the patients we serve. If you believe you are the perfect match to join us on our pioneering adventure, then we invite you to apply and tell us more about your profile and motivation.

Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities.

As an Equal Opportunity Employer, we are open to all talent, and adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US- for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Requisition ID: 87217

Recruiter: Kate Broderick

Hiring Manager: Michael John Halas

Talent Partner: Robert Don Way

Job Level: SA II

Please consult HRAnswers for more information on job levels.

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