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Employee Benefits Specialist
2 months ago
The Opportunity
Ortho Clinical Diagnostics is a leader in the field of in vitro diagnostics, combining innovative technologies and expertise in immunoassay, molecular testing, clinical chemistry, and transfusion medicine. With a workforce exceeding 6,000 employees across more than 130 countries, we are dedicated to delivering fast, accurate, and reliable testing solutions that meet the needs of healthcare providers and patients alike.
Our organizational culture prioritizes the well-being of our team members, fostering an environment that encourages happiness, inspiration, and engagement. We believe that a satisfied workforce is essential for achieving business success and are committed to building meaningful connections among our employees.
The Role
We are currently seeking a Benefits Administrator to enhance our People & Culture team. This role is crucial for managing both individual and group benefit programs across the U.S. and Canada, which encompass health, dental, vision, life insurance, ancillary benefits, business travel accident insurance, health savings accounts, flexible spending accounts, and retirement plans. The Benefits Administrator will deliver exceptional service to employees and contribute to the development of competitive benefits packages aimed at attracting and retaining top talent.
This position offers a hybrid work model, requiring two days of onsite presence.
Key Responsibilities
- Oversee the administration of all benefit programs in the U.S. and Canada, including Health & Welfare and retirement plans.
- Educate employees about benefits during onboarding and throughout the year, assisting them in understanding available options.
- Serve as the primary contact for employee inquiries regarding benefits, collaborating with payroll and senior management for issue resolution.
- Address escalated concerns from Human Resource Business Partners and other staff members.
- Ensure confidentiality of employee benefit information.
- Participate in annual benefits planning.
- Conduct meetings and prepare communications to explain employee benefits, including written materials and presentations.
- Lead the annual benefits open enrollment process, including system testing and employee communication development.
- Perform internal audits related to the benefits open enrollment.
- Create and manage communication campaigns and notices regarding benefit programs for employees and stakeholders.
- Develop engaging content for employee communications that reflects company culture, including monthly updates on benefits.
- Collaborate with benefits vendors in the U.S. and Canada.
- Support ongoing Benefits and HR initiatives and projects.
- Create tools to enhance understanding of the benefits package, including materials for new hire orientation and open enrollment.
- Conduct benefits surveys.
- Research inquiries related to benefits, Qualifying Life Events, and eligibility.
- Address employee queries regarding benefits and system navigation.
- Conduct audits throughout the year to ensure data accuracy and compliance.
- Stay informed about changing regulations and trends in benefits, focusing on product development and support.
- Provide backup support to the Associate Benefits Administrator as needed.
- Perform additional duties as assigned.
The Individual
Required Qualifications:
- Bachelor's degree in human resources or a related field.
- Minimum of three years of experience in employee benefits.
- Comprehensive understanding of various benefit plans, including retirement, health, dental, and vision insurance.
- Proficient in computer applications, including word processing, databases, and spreadsheets (e.g., MS Office).
- Familiarity with data recording and analysis.
- Ability to manage a high volume of work effectively.
- Strong attention to detail and accuracy.
- Highly organized and thorough, with a focus on quality.
- Capacity to handle multiple tasks and prioritize effectively.
- Excellent interpersonal skills and the ability to communicate with individuals from diverse backgrounds.
- Commitment to maintaining confidentiality.
Preferred Qualifications:
- Experience with Workday as a benefits administrator.
Key Working Relationships
Internal Partners:
- Collaborate with all levels of the organization.
- Work closely with payroll, accounting, People & Culture, and communication teams.
External Partners:
- Engage with benefits vendors.
Work Environment
The role does not require strenuous physical activity, though occasional light lifting of files may be necessary. The work involves approximately 30% of time spent in meetings or collaborating with the team, and 70% at a desk performing analytical tasks. Minimal travel is required, which may include air and automobile travel.
Salary Transparency
The salary range for this position considers various factors, including education, experience, knowledge, skills, geography, and candidate abilities, along with internal equity and market alignment. At Ortho Clinical Diagnostics, it is uncommon for new hires to start at or near the top of the salary range. The salary range for this position is $50,000 to $85,000. We offer a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, as well as a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off, and paid holidays. All benefits are non-contractual and may be amended or terminated at the company's discretion.
Equal Opportunity
Ortho Clinical Diagnostics is committed to providing equal employment opportunities for all individuals, including those with disabilities. We ensure that all candidates have the opportunity to apply for positions they qualify for, without discrimination based on race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are also dedicated to providing reasonable accommodations to qualified individuals to perform their job duties.
