Office Technology Support

2 months ago


New York, New York, United States TEKsystems Full time

Description:

Our client, an international law firm in midtown Manhattan, is looking for an Office Technology Support specialist on a temporary basis. This person will be part of a team supporting over 1700+ users with issues involving hardware and software including Windows 10/11, Active Directory, Office 365, Teams, mobile devices, Intune, Lenovo laptops, VOIP phones, iManage document management, Citrix, and various other hardware/software. ServiceNow is used for ITSM. The role is a mixture of day to day support and project work. This group takes escalations from the firm's service desk.

Candidates must have excellent communication and customer service skills and be able to work in a high pressure environment.

Candidates must have solid troubleshooting skills in Windows OS, Office 365, mobile devices, and hardware.

Skills:

Windows OS, Office 365, mobile devices, MDM, customer service, Intune, iManage, legal experience

Top Skills Details:

Windows OS,Office 365,mobile devices,MDM,customer service

Additional Skills & Qualifications:

Candidates must have excellent communication and customer service skills. They must be polished and be able to support demanding users.

Experience Level:

Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



  • New York, New York, United States Planet Technology Full time

    Position Type: PermanentWork Arrangement: HybridEligibility: U.S. Citizens or Green Card Holders onlyRole Overview:As a Support Manager within the Business Services division at Planet Technology, you will oversee the comprehensive management of technological solutions that facilitate business operations and program execution. This team is dedicated to...


  • New York, New York, United States Planet Technology Full time

    Position Type: PermanentWork Arrangement: HybridEligibility: US Citizens or Green Card Holders onlyRole Overview:As a Support Manager within the Business Services division at Planet Technology, you will oversee the comprehensive management of technological solutions that facilitate business operations and program effectiveness. Your responsibilities will...


  • New York, New York, United States Planet Technology Full time

    Position Overview:This is a permanent position offering a hybrid work model.Location: Flexible across major US cities.Eligibility: Candidates must possess either US Citizenship or a Green Card.Role Summary:As a key member of the Business Services team, you will oversee the comprehensive management of technological solutions that enhance business operations...


  • New York, New York, United States TalentFish LLC Full time

    Job OverviewPosition Title: Technology Support SpecialistLocation: New York, NY (onsite)Employment Type: Direct HireAbout the RoleTalentFish is seeking a dedicated Technology Support Specialist. This role is focused on delivering technology solutions and support to clients, managing daily IT operations, and facilitating technology for meetings and events....


  • New York, New York, United States EvolutionIQ Full time

    About Us: At EvolutionIQ, our goal is to enhance the lives of injured and disabled workers, facilitating their return to the workforce while saving significant costs and boosting productivity across the US and global economies. As we undergo substantial growth, we are seeking exceptional talent eager to contribute to our mission of transforming the insurance...


  • New York, New York, United States C o n f i d e n t i a l Full time

    About Us: We are a dedicated technology organization focused on enhancing behavioral health services through innovative solutions.Position Overview: The Chief Technology Officer plays a pivotal role in our technology infrastructure strategy, overseeing the upkeep, configuration, and dependable functioning of our computer systems and servers. This individual...


  • New York, New York, United States SelectOne Full time

    The Chief Technology Officer will be responsible for leading all technological initiatives within SelectOne. This role encompasses managing the IT department's systems and resources, collaborating with various departments to identify technical requirements, and crafting solutions that align with the company's strategic goals.Oversee and direct the IT...


  • New York, New York, United States C o n f i d e n t i a l Full time

    About Us: We are a dedicated technology firm focused on enhancing behavioral health services through innovative solutions.Position Overview: The Chief Technology Officer plays a pivotal role in our technology infrastructure strategy, ensuring the seamless operation, configuration, and maintenance of our computer systems and servers. This position...


  • New York, New York, United States Madison Realty Capital Full time

    Position Overview:We are seeking a skilled Information Technology Engineer to join our team at Madison Realty Capital. The ideal candidate will have a robust background in IT, with a focus on development, server management, or user support. This role involves not only assisting users but also contributing to the enhancement of our Azure Cloud infrastructure...


  • New York, New York, United States AARP Full time

    OverviewOATS from AARP helps older adults learn to use and leverage technology to transform their lives and their communities. Through its flagship program, Senior Planet, OATS works closely with older adults to create extraordinary experiences in-person and online. As one of AARP's charitable affiliates, the mission of OATS from AARP is "to harness the...


  • New York, New York, United States Loyola School Full time

    Reporting: The Associate to the Admissions and Technology Offices reports directly to the Director of Admissions and assists the Director of Technology at Loyola School. Role: The Associate to the Admissions and Technology Offices' primary responsibility is to provide administrative and project support for the Admissions Office. Additionally, this position...


  • New York, New York, United States Happier People Management Full time

    A Technology Support Specialist at Happier People Management is essential in maintaining and enhancing our organization's technological framework. This role encompasses a diverse range of responsibilities related to hardware, software, and network systems.Key Responsibilities:Deliver technical support to users by diagnosing and resolving hardware and...


  • New York, New York, United States Daily Racing Form Full time

    Key Responsibilities:Strategic Technology Leadership:Formulate and implement a holistic technology vision that aligns with the organizational objectives. Regularly assess new technological advancements and market trends to foster innovation and sustain a competitive advantage. Maintaining up-to-date infrastructure is crucial to ensure the organization...


  • New York, New York, United States Osborne Association Full time

    Job OverviewThe Osborne Association is dedicated to supporting individuals, families, and communities impacted by the criminal justice system. Our programs aim to provide avenues for healing, restoration, and growth, while challenging systemic injustices and advocating for policies that foster safety, justice, and liberation.We are currently seeking a...


  • New York, New York, United States Gotham Technology Group Full time

    Role Overview:The IT Support Specialist serves as the primary liaison between end-users and the Technology division.This position entails documenting the specifics of reported IT service challenges and requests, striving to restore service promptly or notifying and escalating issues to the relevant specialist support teams. The role demands strong technical...


  • New York, New York, United States Gotham Technology Group Full time

    Role Overview:The IT Support Specialist serves as the primary liaison between end-users and the IT department.This position is tasked with documenting the specifics of reported IT service challenges and requests, striving to restore service promptly or notifying and escalating issues to the relevant specialist support teams. A blend of technical...


  • New York, New York, United States Foreign, Commonwealth & Development Office Full time

    About the Role:The Foreign, Commonwealth & Development Office is dedicated to fostering an inclusive workplace that values diversity and promotes equality. We encourage applications from individuals of all backgrounds and do not discriminate based on disability, race, gender identity, religion, sexual orientation, age, or any other protected...


  • New York, New York, United States Gotham Technology Group Full time

    Role Overview:The Service Desk Analyst serves as the primary liaison between end-users and the Technology department.This position is crucial for documenting the specifics of reported IT service challenges and requests, with the goal of restoring service promptly or escalating issues to the appropriate support teams. The role demands strong technical...


  • New York, New York, United States Arnold & Porter Full time

    The Information Technology Department at Arnold & Porter is seeking a dedicated Information Technology (IT) Support Specialist. The IT Support Specialist is responsible for delivering high-quality and consistent technical assistance to end users in a professional and responsive manner. This includes troubleshooting, problem resolution via phone, remote...


  • New York, New York, United States System One Full time

    OverviewSystem One is dedicated to delivering expertise, resources, and talent to transform businesses, enhance communication, and manage complex technological initiatives.We are in search of a Chief Information Technology Officer to lead our client's IT strategy, who is based in York, PA, and specializes in industrial robotic automation.For further details...