Office Technology Support
2 months ago
Description:
Our client, an international law firm in midtown Manhattan, is looking for an Office Technology Support specialist on a temporary basis. This person will be part of a team supporting over 1700+ users with issues involving hardware and software including Windows 10/11, Active Directory, Office 365, Teams, mobile devices, Intune, Lenovo laptops, VOIP phones, iManage document management, Citrix, and various other hardware/software. ServiceNow is used for ITSM. The role is a mixture of day to day support and project work. This group takes escalations from the firm's service desk.
Candidates must have excellent communication and customer service skills and be able to work in a high pressure environment.
Candidates must have solid troubleshooting skills in Windows OS, Office 365, mobile devices, and hardware.
Skills:
Windows OS, Office 365, mobile devices, MDM, customer service, Intune, iManage, legal experience
Top Skills Details:
Windows OS,Office 365,mobile devices,MDM,customer service
Additional Skills & Qualifications:
Candidates must have excellent communication and customer service skills. They must be polished and be able to support demanding users.
Experience Level:
Expert Level
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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