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Technology Support Supervisor
2 months ago
Position Type: Permanent
Work Arrangement: Hybrid
Eligibility: US Citizens or Green Card Holders only
Role Overview:
As a Support Manager within the Business Services division at Planet Technology, you will oversee the comprehensive management of technological solutions that facilitate business operations and program effectiveness. Your responsibilities will encompass full-scale technology assistance, the development of tailored solutions, user education, operational oversight, and team management.
Key Qualifications:
- 5-10 years of relevant experience in a comparable position
- Bachelor's Degree in a related field
- Proficiency in supporting PeopleSoft FSCM modules, including Procure to Pay, Record to Report, and Project Costing
- Prior experience in financial systems support, including documentation development for systems and business processes, system enhancement testing, user training, and systems analysis
- Experience collaborating with Managed Service Providers, business stakeholders, and technical teams
- Understanding of fundamental accounting principles
- Familiarity with the PeopleSoft Test Framework for automating testing processes
Job ID: #621967